About the Role
We have an exciting opportunity for a proactive and driven individual to join as an Account Manager for the UK Strategic Accounts team. This is a key position within the business, so we are looking for an ambitious, customer-focused individual with experience managing large-scale accounts to come and be part of this amazing team! Working across the wider packaging teams and supporting a Strategic Account Manager, you will use your experience and intuition to build and establish relationships with some of our largest accounts in line with our growth strategy. This is a true strategic account management role, working in partnership with key clients as a trusted advisor - from reviewing existing products to delivering regular commercial insights, service reviews and supporting tender processes and proposals. As a strong sales professional and a natural ‘people-person’, you will thrive on networking with existing clients and customer sites to unlock new growth areas across the organisation. Working closely with our Design and Innovation teams, you will identify tailored ways to support customer objectives, drive revenue and ultimately delight our customers. You will be home-based, but there is a strong focus on travelling across the country. So, if you have experience within account management, have the tenacity and spirit to work in a fast-paced role, and are eager for a new challenge – then we might be looking for you!
Responsibilities
- Build and establish relationships with large accounts in line with the growth strategy.
- Act as a trusted advisor to key clients.
- Review existing products.
- Deliver regular commercial insights and service reviews.
- Support tender processes and proposals.
- Network with existing clients and customer sites to unlock new growth areas.
- Identify tailored ways to support customer objectives, drive revenue, and delight customers in collaboration with Design and Innovation teams.
Requirements
- Proven success, knowledge, and experience managing large accounts in a strategic B2B environment.
- Strong business acumen, analytical capability, and negotiation skills.
- Ability to interpret insights, drive account plans, and handle commercial complexity.
- Ability to build and maintain strong working relationships with colleagues, clients, and senior stakeholders across multiple functions.
- Confident communicator with the ability to deliver dynamic, professional presentations and lead high-level commercial reviews.
- Self-motivated professional with the ability to work independently and remotely.
- Hold a full driving license.
- Flexibility to travel across the UK & Ireland.
Skills
- Account management
- Strategic account management
- B2B sales
- Business acumen
- Analytical skills
- Negotiation skills
- Relationship building
- Presentation skills
- Commercial awareness
Location
- Remote
- UK & Ireland
Work Type
- Remote
- Travel required
Experience Level
- Experience managing large-scale accounts
- Experience within account management
Salary/Compensations
- Competitive salary
Benefits
- Competitive salary
- Discretionary bonus
- Car allowance
- 25 days holiday plus bank holidays
- Pension scheme
- Life assurance
- Income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
About the Company
- DS Smith is a global leader in sustainable packaging solutions and other fibre-based products, in partnership with International Paper.
- Believes a better, more sustainable tomorrow is possible with the right people who challenge and support one another to enact positive change.
- Employs over 65,000 colleagues globally.
- Experts in innovation, manufacturing, design, sales, sustainability, supply chain, and more.
- Aims to make the world safer and more productive with sustainable packaging solutions.
Equal Opportunity
- Fair recruitment at DS Smith.
- Aims to build a diverse, motivated, and engaged workforce.
- Goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
- Welcomes all candidates to apply, even those not meeting all criteria.
- Safety-first employer committed to maintaining the highest standards.
- Focuses on continuously elevating how we work safely.
- Shortlisted candidates will be asked to complete a brief safety questionnaire.
