Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are looking for an experienced Payroll Specialist to own end-to-end payroll delivery, ensuring colleagues receive an accurate, timely, and dependable payroll experience. You will ensure payroll runs smoothly and compliantly, manage risk, maintain controls, and identify opportunities to improve processes and systems. You will also supervise the payroll team, providing direction and sharing expertise.

Responsibilities

• Own the end-to-end delivery of payroll, ensuring it is accurate, compliant, and delivered on time.
• Lead regular payroll cycles alongside quarterly, annual, and year-end payroll activities, ensuring statutory requirements and internal controls are met.
• Supervise the payroll team, setting clear priorities and providing day-to-day guidance to ensure work is delivered accurately and efficiently.
• Maintain robust payroll controls, reporting, and audit requirements, identifying and managing risks and escalating significant issues where appropriate.
• Investigate payroll queries and issues, identifying root causes and taking practical action to resolve them.
• Apply knowledge of UK payroll legislation and statutory requirements to ensure payroll processes remain compliant and up to date.
• Work closely with Workday experts to translate payroll requirements into effective system and process solutions.
• Partner with People & Communications and Finance colleagues to deliver a joined-up and dependable payroll service.
• Identify recurring issues and opportunities to simplify processes, strengthen controls, and reduce unnecessary manual activity.
• Produce accurate payroll reporting and provide clear information and insight to relevant stakeholders.
• Build capability within the payroll team through day-to-day coaching, guidance, and knowledge-sharing.
• Work with auditors, payroll providers, and other third parties where required to support payroll delivery and compliance.

Requirements

• Strong payroll experience gained within a medium to large organisation, with experience delivering an accurate, compliant, and timely payroll service.
• Strong practical knowledge of end-to-end UK payroll, including payroll cycles, statutory requirements, year-end activities, controls, reporting, and audit requirements.
• Confidence to take ownership of payroll delivery, prioritize effectively, and make sound decisions within agreed controls.
• Experience supervising or providing day-to-day guidance to payroll colleagues is highly beneficial.
• Experience using Workday or a similar payroll/HR system, with the ability to work effectively with system specialists to improve payroll processes.
• Strong understanding of UK payroll legislation and the ability to apply that knowledge confidently in day-to-day payroll operations.
• Excellent attention to detail, with the ability to identify discrepancies, investigate issues, and maintain high standards of accuracy.
• Strong problem-solving skills, with the ability to look beyond an immediate issue, understand root causes, and identify practical improvements.
• An organised and dependable approach, with the ability to manage competing priorities and time-critical payroll deadlines.
• Strong communication and stakeholder management skills, with the confidence to explain complex payroll matters clearly and constructively challenge where needed.
• A continuous improvement mindset, with an interest in using systems and technology to simplify processes and reduce unnecessary manual work.
• Willingness to own your space from ideation through to delivery and review.
• Ability to iterate and learn quickly in a fast-paced environment.

Skills

• Payroll delivery
• Payroll compliance
• Payroll cycles
• Statutory requirements
• Internal controls
• Risk management
• Audit requirements
• UK payroll legislation
• Workday
• Process improvement
• System utilization
• Problem-solving
• Attention to detail
• Communication
• Stakeholder management
• Coaching
• Knowledge-sharing

Location

• London office

Work Type

• Hybrid

Experience Level

• Experienced

About the Company

• IAG Loyalty is one organisation with two ambitious, growing divisions across Loyalty and Holidays.
• The Loyalty division is home to Avios, the global loyalty currency.
• The Holidays division includes British Airways Holidays and Iberia Vacaciones.
• The company's vision is to create a more rewarding world of travel and experiences.
• They are on an exciting journey of growth and transformation.

Equal Opportunity

• We are committed to building a workplace where people feel they belong and are valued for their perspective.
• Inclusion drives better decisions, stronger performance, and more innovative outcomes.
• We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive, and accessible.