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About the Role
Seeking experienced Contact Center BPO Sales Hunters with domain expertise to originate and close large, complex BPO and BPaaS deals. Successful candidates will build relationships with C-level decision makers and position AI-first CX solutions to achieve strategic business outcomes.
Responsibilities
- Act as a market-maker who originates deals proactively and creates demand.
- Demonstrate subject matter expertise in the Insurance (P&C, L&A) industry, articulating core value chain processes, challenges, and transformation opportunities.
- Utilize a consultative approach to understand prospect challenges and develop customized Contact Center/CX propositions leveraging AI and automation.
- Lead the end-to-end sales cycle for multi-million dollar ACV BPO deals, collaborating with internal teams.
- Develop and execute a strategic go-to-market plan to create market awareness and demand.
- Build strong executive-level relationships with prospective decision makers and influencers.
- Stay current on industry trends, AI/technology, competitive positioning, and emerging technologies.
- Serve as a thought leader in the market and contribute to brand elevation through industry participation.
Requirements
- 10+ years of experience in Contact Center/CX/Customer Experience/BPO/Business Process Services sales with a deep understanding of transformative outsourcing models.
- 7+ years of demonstrated success selling large, complex, global CX/BPO deals (>$20M TCV).
- 5+ years of recent industry experience selling transformative Customer Experience/Customer Service and Industry Specific Core value chain deals.
- 5+ years of selling into the P&C and L&A Insurance vertical.
Skills
- AI (agentic & generative)
- Analytics
- Core industry specific administrative platforms
- Automation
- Consultative selling
- Executive presence
- Communication
- Relationship-building
- Financial acumen
- Deal structuring
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Senior-level
- 10+ years
Salary/Compensations
- $155,290 - $287,574
About the Company
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
- Committed to accelerating client success and positively impacting society through responsible innovation.
- A leading AI and digital infrastructure provider with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services.
- Consulting and Industry solutions help organizations move confidently and sustainably into the digital future.
- A Global Top Employer with experts in over 50 countries.
- Offers clients access to a robust ecosystem of innovation centers and partners.
- Part of NTT Group, which invests over $3 billion annually in R&D.
- Prioritizes local hiring for NTT DATA offices or client sites.
- Offers flexibility with remote or hybrid work options, subject to client requirements.
- In-office attendance may be required for meetings or events based on business needs.
- Committed to staying flexible and meeting evolving client and employee needs.
- Recruiters will only use @nttdata.com and @talent.nttdataservices.com email addresses and will never ask for payment or banking information.
Equal Opportunity
- NTT DATA is an equal opportunity employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.