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About the Role

This is a newly created role within the Technology and Property Systems team, offering an opportunity to make a significant impact. The position is ideal for someone with a Property Accounting or Finance background who is ready to transition into systems support, with a focus on Yardi. Full on-the-job training, mentoring, and support will be provided for Yardi administration and systems support skills.

Responsibilities

• Provide Level 1 and Level 2 support for Yardi Finance-related incidents, issues, and service requests.
• Investigate and resolve issues across bond processing, payment and BECS-related processes, and bank book reconciliation.
• Support Yardi finance modules including Accounts Payable, Accounts Receivable, General Ledger, Job Cost, and Bank Book.
• Assist with financial reconciliations, data validation, and month-end troubleshooting.
• Support financial data integrity and process compliance across the Yardi platform.
• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Document workarounds and resolutions in the shared knowledge base.
• Progressively build Yardi administration skills including user setup, access management, and system configuration, with on-the-job training provided.

Requirements

• Strong background in Property Accounting, Finance, Accounts Payable/Receivable, or Lease Administration (finance side).
• Excited about transitioning into a Technology/IT Support career.
• Natural problem-solver with curiosity about how systems work.
• Degree in Accounting, Finance, Commerce, or a related discipline.
• Experience in Property Accounting, Accounting, or AP/AR in Real Estate - Build-to-Rent or Student Accommodation highly regarded.
• Hands-on Yardi experience. Voyager Core Financials, Bank Book, and Job Cost essential; CRM Flex or YPP a bonus.
• Strong understanding of accounting principles, financial controls, and reconciliation processes.
• Strong analytical and problem-solving skills, with genuine curiosity about systems and technology.
• Excellent communication and stakeholder management skills.
• No prior IT support or ServiceNow experience required, training and mentoring provided.

Skills

• Yardi
• Property Accounting
• Finance
• Accounts Payable
• Accounts Receivable
• General Ledger
• Job Cost
• Bank Book
• Financial Reconciliations
• Data Validation
• Month-end Troubleshooting
• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Yardi Administration
• User Setup
• Access Management
• System Configuration
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• Stakeholder Management

Location

• Sydney

Work Type

• Fixed-term contract
• Full-time

Experience Level

• Entry-level IT Support (with finance background)

Education Level

• Degree in Accounting, Finance, Commerce or a related discipline

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
• Greystar is a global leader in property management, development, and investment services.
• With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments' platform.
• Greystar is rapidly expanding their footprint into the Australian market.
• With a strong pipeline of future property releases, this is an amazing opportunity to join the journey of what is set to become a major market player in Australia.
• Be part of our story!

Equal Opportunity

• We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
• We welcome applicants from all backgrounds, identities, and abilities.
• If you have any support or access requirements, we encourage you to advise us at time of application.
• Your personal information will be kept confidential in compliance with relevant privacy legislation.
• If this role excites you but you don't meet every listed requirement, we still encourage you to apply - we are interested in potential as well as experience!
• Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
• By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
• We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
• If you have any support or access requirements, we encourage you to advise us at time of application.
• Your personal information will be kept confidential in compliance with relevant privacy legislation.