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About the Role

The Student Funding Officer role involves delivering a high-quality, student-centred service providing in-person advice and guidance on funding options. This includes attendance at university promotional events and timely administration of discretionary funding, undergraduate bursaries, and international student finance. The role requires liaising with a wide range of staff across the university and external stakeholders.

Responsibilities

Delivering a high-quality, student-centred service
Providing in-person advice and guidance on funding options
Attendance at university promotional events
Timely administration of discretionary funding
Timely administration of undergraduate bursaries
Timely administration of international student finance
Liaising with a wide range of staff at various levels across the university
Liaising with external stakeholders

Requirements

Excellent customer service skills
Ability to thrive in busy, fast-paced environments
Ability to remain persistently calm in difficult situations
Ability to use professional judgement
Enjoy working as a team
Excellent communication skills
Ability to effectively manage varied workload
Ability to work to a high level of accuracy and attention to detail

Skills

Customer service
Communication
Workload management
Accuracy
Attention to detail

Location

City St George's

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

Sector-leading salary

Benefits

Sector-leading pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
It brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
The Student Funding Team (SFT) is based in the Student Experience Directorate within Professional Services.
The SFT delivers timely specialist in-person student support and advice to enable students to explore a range of funding options to support them throughout their student journey.

Equal Opportunity

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.