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About the Role

As the head of the 8-person "Sales Competence & Partner Management" team, you will be professionally responsible for optimizing and further developing sales channels and their interfaces with internal and external service providers. Within the "Sales and Marketing" business unit, you will ensure that all sales support processes are systemically secured and hold professional product responsibility for conventional sales systems.

Responsibilities

Conceptually and strategically develop, manage, maintain, and ensure all BVG sales channels in their entirety, along with associated interface functions and sales infrastructure, considering operational and sales requirements in coordination with responsible departments.
Implement efficiency improvements for conventional sales (service providers, automated sales) and define professional requirements for BVG IT in the area of sales technology.
Transition media-based ticketing to server-based ticketing (professional product responsibility) and apply and further develop tariff data for conventional and digital sales.
Professionally manage the product and tariff offering in staff-assisted sales systems and interfaces to sales background systems, ensuring smooth operation.
Manage both internal quality management for your area and the quality management of external service providers, strategically develop sales systems with a view to their medium and long-term development, monitor the market, and derive optimization potential and action options.

Requirements

Completed scientific university studies (Master's or Diploma) in Information Technology/Business Administration or equivalent skills and knowledge based on many years of professional experience.
Many years of professional experience in strategic sales with product responsibility.

Skills

Proficient knowledge of SAP and data-based work in various systems.
Strong affinity for strategic, fine-grained process management in customer management.
Extensive experience in project management within a sales environment.
Strategic and entrepreneurial thinking and action.
Excellent persuasion and communication skills.
Modern leadership personality with the ability to motivate and inspire employees with an integrative, appreciative leadership style.

Location

Berlin

Work Type

Full-time
Permanent
Hybrid (up to 10 days remote per month)

Experience Level

Professional experience

Education Level

Master's degree or Diploma in Information Technology/Business Administration

Salary/Compensations

€4,952.94 - €5,541.40 (Entgeltgruppe 12 TV-N Berlin)

Benefits

Secure job for the future
Work-life balance (flexible working hours with time off in lieu, up to 10 days remote work per month)
30 days of vacation + December 24th off
€2,100 Christmas bonus and €500 vacation bonus annually, plus €350 for our health portal in 2026 (e.g., sports courses, massages)
Personal travel pass
Company pension plan (VBL)
Capital-forming benefits (VL)

About the Company

We are the heartbeat of Berlin! We think about the mobility of tomorrow today and shape our capital sustainably together with you. For people and the climate, with heart and mind.
16,700 colleagues from over 90 nations in 240 professions have already chosen us.
We are enthusiastic about diverse people – regardless of religion and worldview, age, social background, sexual orientation, ethnic origin and nationality, as well as gender and gender identity.

Equal Opportunity

We actively support the equal opportunities and professional advancement of women.
Applications from women and people with a history of migration are expressly welcome.
Severely disabled people will be given preferential treatment if they are suitably qualified.