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About the Role

The Special Service & Community Engagement Captain leads recruitment, background checks, hiring, and onboarding efforts. This role coordinates Active Shooter/Hostile Intruder training programs, Institute safety and security preparedness, and develops technical solutions for alarm systems. The Captain also ensures compliance with the Facility Clearance Program, conducts emergency drills, and manages various training programs. Additionally, this role implements new community engagement programs and coordinates special event planning.

Responsibilities

• Leads continual recruitment, background, hiring and on-boarding efforts.
• Coordinates Active Shooter/Hostile Intruder training programs.
• Coordinates Institute safety and security preparedness.
• Leads the team to develop technical solutions and enhancements to alarm systems.
• Maintains compliance with mandates of the Facility Clearance Program.
• Conducts emergency drills.
• Manages training programs such as the NYS Security Guard Certification program, Campus Safety Officer program, leadership development and Mental Health/EDPRT training.
• Implements new programs to strengthen community engagement programs such as Residence Life Liaison and Greek Life Liaison programs.
• Organizes quarterly “meet and greets” opportunities with students.
• Liaises with student government.
• Coordinates special event planning requiring outside Law Enforcement assistance and operations planning.
• Maintains Public Safety records, log of activities, and files in accordance with Federal, State, Local laws and regulations and Institute standards.
• Reviews crime and incident data collection and analysis for Federal, State and agency compliance and to improve department training and preparedness effectiveness.
• Plans and coordinates the background and hiring unit to make recommendations on hiring decisions.
• Coordinates initial screening, interview process, fingerprinting and requesting reference checks.
• Coordinates staffing, field training and shift bids for all staff.
• Coordinates liaison programs with student, faculty and staff groups including student and faculty senates as well as residential cohort groups and fraternity/sorority housing groups.
• Collaborates with Associate Director and conducts large scale emergency drills and tabletop exercises.
• Oversees safety training programs across the institute including Active Shooter/Hostile Intruder training.
• Assists the Director and Associate Director with administration of the Department.
• Coordinates the work of the Technical Lieutenant to update technical solutions, improve camera systems and enhance alarm systems.
• Oversees research and piloting of safety solutions such as weapons detection and analytics for existing camera systems.
• Oversees the Facility Clearance Program and Rensselaer Critical Facility Clearance program.
• Leads the Community Policing/Community Outreach program emphasizing development and implementation of public safety improvement, education and outreach on-campus and off-campus.
• Improves effective systems for communication for students living off campus.
• Maintains Public Safety records, files, and logs in accordance with Federal, State and local laws as well as Institute standards.
• Maintains confidentiality in all situations by ensuring information is protected in accordance with Institute, state and federal guidelines including but not limited to Family Educational Rights and Privacy Act (FERPA).
• Provides supervision, direction and guidance to subordinates, commend and discipline subordinates including proper documentation.
• Makes and supports recommendations for hiring, promotions and terminations of staff.
• Prepares and conducts performance reviews for assigned staff.
• Ensures training compliance and documentation for staff, including but not limited to Campus Safety Officer/Public Safety Officer and Security Guard Training and certification and completion of Field Training and Mental Health Training.
• Assists in the development and execution of strategic training and education programs for staff to improve Public Safety response readiness including specialized training to deal with special populations.

Requirements

• Bachelor’s degree required.
• Minimum of ten (10) years of experience in a public safety or law enforcement environment.
• Minimum of six (6) years of experience in a supervisory role.
• Must possess and maintain a valid U.S. state driver’s license.
• Applicants must meet stated minimum education and experience requirements.

Skills

• Knowledge of criminal procedure law, penal law, and family court act and the ability to apply appropriately.
• Knowledge of local, state, and federal laws and regulations and the ability to apply appropriately.
• Ability to develop new programs and provide training.
• Excellent customer relation skills and ability to effectively relate with a diverse community.
• Strong leadership and supervisory skills.
• Excellent communication skills, verbal and written; ability to prepare and present reports.
• Effective planning, organizing and time management skills.
• Personal computer skills.

Location

• Upstate NY

Work Type

• Business Hours with weekends or evenings occasionally required
• Local travel between campus locations only
• Driving a personal vehicle for non-passenger use

Experience Level

• Minimum of ten (10) years of experience in a public safety or law enforcement environment
• Minimum of six (6) years in a supervisory role
• Minimum of four (4) years of supervisory experience in a campus law enforcement environment

Education Level

• Bachelor’s degree
• Bachelor’s degree in Public Policy, Criminal Justice, Management, or a related field
• Advanced degree in Public Policy, Criminal Justice, or Management preferred

Salary/Compensations

• $100,000 - $106,000

Benefits

• Top notch employee health and retirement benefits
• Generous paid time off program
• Tuition remission
• Opportunities for career growth
• Comprehensive and affordable benefits package
• Comprehensive and affordable retiree medical and prescription plan

About the Company

• Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States.
• RPI brings creativity, science, and technology together to address society's greatest challenges.
• RPI cultivates exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application.
• The strategic plan, RPI Forward, charts a pioneering course for the next era of RPI.
• RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.
• Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning.
• Rensselaer welcomes candidates who bring a variety of perspectives to Rensselaer’s work and campus communities.

Equal Opportunity

• RPI is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.