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About the Role
Cartier boutiques are designed as welcoming Maisons where every client can experience a luxurious and comfortable time, and encounter creations that offer a special emotional experience. The history of Cartier is enriched by the stories of each and every one of our clients. Boutique staff create this emotional experience. We are looking for enthusiastic individuals who understand the excellence of the Maison, resonate with its spirit, and aim to be true professionals providing heartfelt hospitality, embodying the Maison's ambassador.
Responsibilities
- Customer service and sales at Cartier boutiques
- Repair reception
- Operational tasks
- Customer management
- Inventory management
- Sales-related operational tasks
Requirements
- More than 2 years of professional experience
- Sales and customer service experience
- Experience in a team-oriented work environment
- Ability to build trusting relationships with customers and provide flexible support
- Proactive approach to skill development with a strong sense of purpose
Skills
- Customer service
- Sales
- Repair reception
- Inventory management
- Chinese language skills
- English language skills
- Jewelry maintenance
- Watch maintenance
Location
- Tokyo
Work Type
- Full-time
Experience Level
- Entry level
- Mid level
Education Level
- GIA G.G.
- Jewelry Coordinator
- Watch Coordinator
Benefits
- 4-day initial training in Tokyo
- Newcomer training
- Buddy system for the first 3 months
- Follow-up training
About the Company
- Richemont is a global leader in the luxury sector, with various Maisons specializing in jewelry, watches, and high-end accessories.
- Each Maison embodies a tradition of style, quality, and craftsmanship.
- Richemont is committed to preserving the heritage and identity of each Maison while innovating and designing new products.
- Cartier was founded as a jeweler in Paris in 1847 and continues to captivate people worldwide with its beauty and elegance.
- Cartier's unique style and passion for creation were established by Louis Cartier, the third generation.
- The Maison's spirit has been passed down unchanged, with craftsmanship cultivated over 169 years driving innovation and exceptional creations.