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About the Role

The Case Manager/Harm Reduction Specialist provides engagement and support services using a harm reduction approach, meeting individuals "where they are" with non-judgmental, noncoercive services and resources. This role also involves consulting, educating, and training program staff on working with participants and promoting the agency's commitment to harm reduction.

Responsibilities

• Serve as part of the Intake/screening/Assessment team to determine client suitability for independent living and housing programs.
• Provide Harm Reduction focused consultation and support to program staff regarding risks associated with drug/alcohol use, health concerns, sexual health, violence, and legal issues.
• Work at assigned programs, creating and implementing a schedule responsive to program and participant priorities.
• Develop Harm Reduction related programming, including groups and activities, relevant for each program.
• Provide technical assistance and in-house trainings on harm reduction topics for staff and participants.
• Coordinate information sessions with outside providers on Harm Reduction related topics.
• Attend and participate in Harm Reduction Committee meetings and contribute to agency-wide projects.
• Ensure adequate supply of safer sex and safer drug use supplies for assigned programs.
• Become an AAPCI Opioid Overdose Prevention Program (OOPP) Trainer and follow all DOHMH and AAPCI OOPP policies and procedures.
• Participate in and support agency health and wellness projects.
• Provide regular communication to Clinical Supervisor regarding staff and building concerns related to Harm Reduction.
• Attend team meetings of assigned programs to learn about current concerns and events.
• Establish ongoing relationships with Harm Reduction service providers, local precincts, and other community resources.
• Maintain an inventory of community resources.
• Meet with program staff and participants together, or with participants as a bridge to meeting with staff, to support, role model, and build skills.
• Maintain quality service by utilizing and serving as a role model for agency standards.
• Assess participants' needs for services using a Harm Reduction approach, including outreach, counseling, education, referral, and plan services accordingly.
• Develop and support strategies to meet the needs of specified groups, e.g., people who use drugs and/or alcohol, criminal justice involved individuals, people engaged in sex work.
• Provide service coordination to assigned participants as defined by program and contractual requirements.
• Develop and assist in implementing service plans determined by goals of program participants.
• Review service plans with program participants, identifying progress and revising plans as needed.
• Produce and maintain thorough, accurate, and timely documentation, including charts and service records.
• Assist program participants by advocating for quality care from external service providers.
• Assist program participants in maintaining apartments free from unsanitary conditions and safety hazards.
• Assist program participants with conflict resolution and provide crisis intervention.
• Provide outreach to program participants who are not indicating their goals or who are not engaged.
• Provide support and training on skills-building, including assertiveness, self-advocacy, and socialization.
• Coordinate work orders with Facilities staff regarding apartment repairs and/or participant requests.
• Attend and participate in supervision, meetings, and training sessions.
• Provide holiday, evening, and weekend coverage as necessary.
• Provide coverage for non-assigned program participants as needed.
• Perform other related duties as requested by supervisors.

Requirements

• Supportive Housing Experience
• Experience working with special needs client populations.
• Strong verbal and interpersonal communication skills with a focus on providing excellent services.
• Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff, and other departments.
• Strong time management and organization skills.
• High attention to detail.

Skills

• Harm Reduction approach
• Engagement and support services
• Non-judgmental service delivery
• Noncoercive service delivery
• Consultation
• Education
• Training
• Technical assistance
• Service coordination
• Documentation
• Advocacy
• Conflict resolution
• Crisis intervention
• Outreach
• Skills-building
• Assertiveness
• Self-advocacy
• Socialization

Location

• Glenmore Manor - Brooklyn, NY 11206

Work Type

• Full-time

Experience Level

• 3-5 years’ experience

Education Level

• CASAC Certification (Fully Certified)
• Bachelor’s degree in a related field (social work, mental health counseling, psychology, sociology etc.)

Salary/Compensations

• $60,000.00 per year

Benefits

• Medical (including prescription coverage)
• Dental
• Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays
• Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• Potential for college student debt forgiveness via PSLF

About the Company

• AAPCI is committed to providing services using a harm reduction approach.
• AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.

Equal Opportunity

• AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency.
• We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally.
• All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.