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About the Role

We are seeking a Senior Category Manager to lead end-to-end category strategy for Supply Chain and Wireless Customer Services. This role involves managing a team, overseeing sourcing, contracting, vendor governance, and performance optimization for key programs.

Responsibilities

• Set and execute category strategy across supply chain portfolio and into the wireless product team.
• Lead competitive sourcing (RFx) for programs such as trade, diagnostic and courier rate harmonization.
• Own complex contracting draft/negotiation/closure of MSAs, SOWs, SLAs as required.
• Manage vendor performance via scorecards/QBRs, corrective actions, and continuous improvement.
• Lead service transitions and vendor management throughout the flow across both wireless device lifecycle and within the supply chain in tandem with Supply Chain Operations.
• Ensure commercial readiness for new and steward approvals via Ivalua/term-sheets.
• Partner cross-functionally (Wireless and Consumer Product, Planning, Tech Ops, Finance, Legal, Supply Chain) to unblock delivery, align for project and revenue targets.
• Communicate to senior leaders with executive summaries, decision memos, and clear program readouts anchored in project realities.

Requirements

• Led vendor negotiations with couriers and solid understanding of Canadian transportation.
• Closed complex MSA and SOWs with actionable SLA/credit mechanisms and minimum commitments.
• Delivered technology modernization and strategic RFx outcomes.
• Stood up new programs and/or modernized existing ones to reflect new technology and customer needs.
• Negotiated multiple intertwined SOWs across categories with interdependencies to one another.

Skills

• 8+ years in strategic sourcing/category management for telecom, supply chain or wireless program/services.
• Demonstrated command of logistics rates cards and task based 3PL costs.
• Contracting depth across MSA/SOW/SLA design and negotiation, with change-control, service credits, and performance.
• Vendor governance expertise: scorecards, QBRs, corrective actions, and capacity planning across a multi-vendor ecosystem.
• Program leadership skills to orchestrate cross-functional teams (Product/Operations/Finance/Legal) under tight timelines and executive visibility.
• Proficiency with sourcing/contracting systems (e.g., Ivalua) and advanced Excel/PowerPoint for financial modeling and executive storytelling.
• Experience transitioning major programs and migrations across platforms (Nice-to-have).
• Familiarity with different technologies that drive efficiencies in delivery network (Nice-to-have).
• Background in vendor analysis and rate analytics (Nice-to-have).

Location

• Toronto, ON

Work Type

• Full time
• Onsite

Experience Level

• 8+ years

Salary/Compensations

• Competitive salary & annual bonus

Benefits

• Competitive & flexible health and dental benefits
• Pension plan
• RRSP
• TFSA
• Stock matching programs
• Up to 50% off Rogers Services
• Blue Jays Tickets
• 25% off TSC items
• 20% discount on all wireless accessories sold in Rogers stores
• Paid time off for volunteering
• Company matching contributions to charities
• My Path: self-driven career development program
• Rogers First: priority in applying to internal roles of interest
• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership

About the Company

• Committed to connecting Canadians through unique partnerships, world-class network and content.
• Innovative team is growing.
• Variety of business units with exciting and meaningful work.
• Organization committed to environmental protection.
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups.

Equal Opportunity

• We believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
• We embrace our diversity, celebrate our different perspectives, and work towards creating environments that empower our people to bring their whole selves to work.
• Everyone who applies for a job will be considered.
• We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
• We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.