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About the Role
This role offers an opportunity to utilize expertise in communication, problem-solving, empathy, and conflict resolution to assist thousands of people daily within Sydney Metro's information management operations.
Responsibilities
- Collaborate across the business and within the Information Management team to deliver operational outcomes for information management in Sydney Metro, enabling compliant and effective business operations.
- Contribute to the mandatory biennial records maturity assessment review.
- Monitor communications channels to capture and action requests for information management activities and support from across Sydney Metro business areas.
- Manage and operate the records management functionality within the Sydney Metro electronic records management platform.
- Undertake audit and monitoring activities, including data analysis to support compliance and reporting.
- Assess business systems and work on records disposal.
- Deliver services that enable information lifecycle management, compliant records disposal (including corporate and infrastructure project records), and project demobilisation.
Requirements
- Experienced information management professional seeking to build on existing skillset and experience.
- Understand and work effectively within digital information and records management environments.
- Understand business process analysis and development.
- Strong understanding of regulatory and legislative compliance requirements related to information management, such as ISO 15489, the State Records Act 1998, and the NSW Standard on records management.
- Familiarity with associated whole of NSW government policies, procedures, and records retention and disposal schedules.
- Experience utilizing technology platforms and systems to offer innovative, relevant, and impactful information and records management services and solutions.
- Experience using data and analytics to inform decision making and reporting.
- Experience working within major infrastructure project environments or similar complex business environments.
- Well-developed reporting and analytical skills.
- Strong interpersonal skills.
- Comfortable working with stakeholders across all levels of the business to achieve effective deliverables for information management.
Skills
- Communication
- Problem-solving
- Empathy
- Conflict resolution
- Information management
- Records management
- Business process analysis
- Business process development
- Data analysis
- Reporting
- Analytical skills
- Interpersonal skills
Location
- Sydney Metro
- 680 George Street
Work Type
- Fixed-term
- Full-time
- Hybrid
Experience Level
- Experienced
Benefits
- Flexible work options may be available
About the Company
- Transport for NSW provides a safe, integrated, and efficient transport system, connecting people, communities, and industry every day.
- Sydney Metro delivers Australia’s biggest public transport project and first driverless railway, engaging with customers and community, and contributing to vibrant and attractive places through station design, interchanges, and precincts.
Equal Opportunity
- Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.