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About the Role

Join JPMorgan Chase’s Securities Services Controls Management team in Australia to strengthen the control environment supporting the business and services. Partner across business, operations, technology, and control functions to drive effective governance, risk identification, and sustainable remediation.

Responsibilities

• Support execution of the Securities Services controls framework and associated governance requirements across Australia
• Perform control reviews and assessments to identify gaps, weaknesses, and enhancement opportunities
• Assist in implementing and maintaining controls, procedures, and monitoring activities
• Partner with business, operations, technology, compliance, legal, risk, and audit stakeholders to strengthen control effectiveness and operational resilience
• Maintain documentation for key processes, controls, procedures, and operating models
• Coordinate tracking and remediation of control issues, audit findings, regulatory observations, and operational risk events; escalate as appropriate
• Support root cause analysis and development of sustainable corrective actions
• Perform thematic reviews and trend analysis of incidents, issues, and control performance indicators
• Prepare management reporting, dashboards, and governance materials related to controls, incidents, risks, and issues
• Support governance forums through meeting preparation, action tracking, and follow-ups; maintain accurate evidence and records
• Coordinate responses to internal/external audit and regulatory reviews, including evidence gathering and monitoring action closure

Requirements

• 7 plus years experience in Operations, Business Management, Risk, Controls, Audit, or Compliance within banking/financial services
• Understanding of Securities Services products and/or operating processes (e.g., Custody, Fund Services, Fund Administration, Transfer Agency, and Agency Securities Finance and relevant asset servicing)
• Knowledge of operational risk management concepts, issue management practices, and control frameworks
• Strong analytical and problem-solving skills with high attention to detail. Ability to identify process weaknesses and recommend practical, implementable improvements
• Experience supporting audit, regulatory, or risk-related reviews (coordination, evidence, action management). Experience preparing management information, dashboards, and governance materials for stakeholder forums
• Strong written and verbal communication skills, with ability to convey clear and concise updates
• Strong organizational skills and ability to manage multiple priorities and deadlines
• Proven ability to work effectively across business, operations, technology, and control functions. Comfort operating in a dynamic environment with evolving risks, priorities, and regulatory expectations
• Experience with process mapping, procedure documentation, and/or control design
• Knowledge of relevant custody, asset servicing, fund services or agency securities finance regulations applicable to the role
• Experience conducting thematic reviews and trend analysis across incidents, issues, and control performance data
• Familiarity with operational resilience practices and control monitoring approaches
• Experience partnering with front office stakeholders within a controls management or first-line risk context
• Exposure to firmwide risk and control programs and governance routines
• Background or familiarity with 12 CFR Part 9 obligations

Skills

• Analytical skills
• Problem-solving skills
• Attention to detail
• Process improvement
• Audit support
• Regulatory support
• Risk management
• Written communication
• Verbal communication
• Organizational skills
• Time management
• Collaboration
• Process mapping
• Procedure documentation
• Control design
• Thematic review
• Trend analysis
• Operational resilience
• Control monitoring
• Stakeholder management

Location

• Australia

Work Type

• Full-time

Experience Level

• Vice President
• 7 plus years experience

About the Company

• J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
• Our first-class business in a first-class way approach to serving clients drives everything we do.
• We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
• We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
• Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
• The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.