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About the Role

The Executive Operations Manager is a key coordinator for the CEO’s most important activities, events, and engagements. This role supports the CEO's time, presence, and priorities, ensuring the Office of the CEO operates as a high-functioning hub for strategic alignment and advancement. The position requires significant in-person presence to support high-priority meetings, events, and cross-functional coordination, offering strategic insight into WES’ work and exposure to senior leadership.

Responsibilities

Serve as the primary coordinator for major CEO activities, including travel and events, in partnership with the Executive Assistant and stakeholders.
Build cross-functional relationships and maintain systems to anticipate and plan for key CEO activities.
Develop a proactive understanding of the CEO’s priorities and anticipate needs.
Attend internal and external meetings with the CEO, capturing insights and tracking commitments.
Support the CEO during major events and speaking engagements, ensuring timely preparation of materials and logistics.
Partner with the Executive Assistant to ensure logistical arrangements are in place.
Represent the CEO’s office with professionalism in interactions with internal and external partners.
Coordinate the planning, materials, and logistics for Board of Trustees and Board Committee meetings.
Take meticulous minutes and track follow-ups for Board engagement.
Provide support for executive/senior leadership meetings, including agenda setting, materials preparation, and note-taking.
Ensure key actions from senior leadership meetings are communicated and executed across the organization.
Support the roll-out and execution of processes led within the Office of the CEO.
Lead special projects, including research, analysis, and cross-functional initiatives.
Develop presentations, briefing materials, analytics, and reporting for the CEO and Chief of Staff.
Provide coverage for CEO calendar, scheduling, and travel needs when the Executive Assistant is out of office.
Perform ad hoc projects and other duties as required.

Requirements

5 years of professional experience in project management, operations, consulting, or executive support roles.
Experience supporting senior executives.
Experience coordinating high-profile events or Board-level activities.
Demonstrated ability to operate with discretion and handle sensitive information.
Exceptional written and verbal communication skills.
Strong strategic thinking, planning, and analytical capabilities.
High emotional intelligence, maturity, and poise in interacting with senior stakeholders.
Ability to build strong relationships and work with individuals at all levels of the organization.
Ability to manage multiple concurrent priorities with resilience and ownership.
Highly organized, detail-oriented, and proactive.

Skills

AI tools
Non-profit organizations
Social enterprise organizations

Location

NYC - USA

Work Type

In-office presence required

Experience Level

5 years of professional experience

Education Level

Bachelor’s degree or an acceptable equivalent combination of education and experience

Salary/Compensations

$86K USD - 115K USD

Benefits

Competitive compensation
Comprehensive benefits
Tangible rewards
Comprehensive training programs
Tuition reimbursement opportunities
Remote work options
Flexible scheduling
Generous time-off policies
Comprehensive wellness programs

About the Company

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students.
For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people.
WES has developed a wide range of tools to pursue social impact at scale, from evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding.
WES partners with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change.
WES enables people to learn, work, and thrive in new places.

Equal Opportunity

World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada.
We provide equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.
This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits.
We comply with all applicable federal, state, and local anti-discrimination laws.
We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints.
Individuals who thrive in a culture of continuous learning and inclusive teamwork excel.
We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported.
We welcome members of all backgrounds and perspectives to apply.
If you require assistance and/or accommodation at any point during the recruitment process, please contact hiring@wes.org.