Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Manager of Building Operations oversees all property management functions at The Laconia’s 78-unit supportive housing, a newly built, fully electric building providing stable, long-term housing for 79 households exiting the DHS shelter system.

Responsibilities

• Maintain safety and maintenance of building; conduct site’s physical conditions reviews with Superintendent.
• Supervise and evaluate the work quality of maintenance and house manager (front desk) staff and other subordinates.
• Maintain accurate records of the condition of the buildings’ systems; ensure that all equipment and facilities are working properly.
• Ensure timely completion of preventive maintenance and routine work orders and repairs.
• Attend hearings to rectify ECB, Department of Buildings, FDNY, DOS, and HPD violations.
• Coordinate purchasing of maintenance and office supplies for the site.
• Coordinate on-site special events.
• Schedule and conduct apartment inspections; maintain Housing Quality Standards at all times.
• Supervise building inspections, fire drills and ensure building’s compliance with codes.
• Liaise with vendors.
• Coordinate volunteer events as requested.
• Coordinate capital projects in collaboration with Director of Building Operations.
• Maintain site’s petty cash fund.
• Participate in preparing the building budget; maintain costs within the budget.
• Supervise eligibility review for tenant selection process and participate in tenant interviews.
• Collect rent from tenants and reconcile with Finance department.
• Actively pursue rent arrears including attending Housing Court as needed.
• Maintain 5% or less vacancy rate; maintain 5% or less rent loss.
• Oversee compliance with leases and subsidy regulations including CityPHEPS, DHCR Registrations, annual lease renewals.
• Prepare and submit reports as needed including rent rolls, rent arrears reports.

Requirements

• Bachelor’s degree highly preferred; significant experience may be substituted for some education.
• Minimum of one year in the Human Service field required, preferably with supervisory experience.
• Knowledge of Property Management related issues such as rent collection and completing housing application in Section 8 buildings.
• Must be a team player.
• Must possess good writing skills.
• Should possess good leadership skills and be capable of supervising staff.
• Computer literacy a must.
• Ability to lift up to 50 lbs.
• Ability to travel to various sites.
• Ability to speak, hear, see, and write.
• Ability to use a computer and related software programs.
• Local and/or national travel required.
• May require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.

Skills

• Property Management
• Rent Collection
• Housing Application Completion
• Teamwork
• Writing
• Leadership
• Supervision
• Computer Literacy
• Communication

Location

• Gun Hill/The Laconia (Bronx)

Work Type

• Exempt

Experience Level

• Minimum of one year in the Human Service field
• Supervisory experience preferred

Education Level

• Bachelor's degree highly preferred

Salary/Compensations

• $66,300.00 to $75,000.00 annualized

About the Company

• Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983.
• What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.
• Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City.
• Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists.
• Together, these services support our four pillars of stability: housing, employment, wellness, and family.
• In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program.
• As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

Equal Opportunity

• We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.
• We believe that diversity and inclusion are essential to our success.