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About the Role
The Associate Community Manager will assist the Community Managers with multiple administrative responsibilities and duties, providing extraordinary customer service to homeowners, Board Members, and vendors.
Responsibilities
- Provide extraordinary customer service to homeowners, Board Members, and vendors.
- Directly assist the Community Manager with community-related tasks.
- Assemble board packets, including copying, binding, labeling envelopes, and mailing when applicable.
- Update association portals with current documents, board member names and positions, community calendar, minutes, and email blasts.
- Communicate and coordinate with third-party vendors.
- Create monthly newsletters.
- Assist with the architectural application process.
- Create work orders for the appropriate vendor, follow up on status, and update system notes.
- Perform additional duties as assigned.
Requirements
- 1-2 Years of experience in an administrative role
- Extraordinary customer service skills
- Exceptional writing and communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proficient in reviewing and understanding budgets and financial statements
- Strong organizational skills
- An honest, responsible, optimistic, and enjoyable demeanor
- Excellent computer abilities to navigate care systems and Microsoft Office
- Strong problem-solving skills
- Basic data-entry and typing skills
- Basic mathematical abilities
- Stable employment record
- Regular, predictable attendance
- Ability to effectively communicate in a respectful and positive manner
- Exceptional Customer Service
- Prior experience in HOA or Luxury High-Rise
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Problem-solving
- Data-entry
- Typing
- Mathematical abilities
- Communication
Location
- 1075 Market Street, San Francisco, CA
Work Type
- Full-time
- Onsite
Experience Level
- 1-2 Years of experience in an administrative role
Education Level
- 4 Year College Degree preferred but not required
About the Company
- Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas.
- Offers a personalized, boutique level of service backed by the scale and resources of Odevo.
- Privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities served.
- One of the fastest (organically) growing association management firms in its markets.
- People-centric culture that attracts and retains top talent.