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About the Role

We are hiring General Managers to own and operate individual markets as we scale our AI-enabled Post Acute Care platform nationally. This is a P&L ownership role where you will run your market as your own business, owning census, margin, team, clinical quality, and growth trajectory. You will operate with a broad mandate to hit numbers, build your team, and win your market.

Responsibilities

• Own market P&L, including financial performance, revenue, census growth, gross margin, and unit economics.
• Drive census growth in partnership with Sales, converting referral pipeline into admitted, scheduled, and served patients.
• Utilize data and AI-driven tooling for daily resource allocation decisions to optimize bottom-line results.
• Manage daily execution across scheduling, staffing, clinical compliance, and service delivery.
• Ensure compliance, survey readiness, and clinical quality within the market.
• Partner with centralized Technology, Compliance, & Operations teams.
• Hire, develop, and lead the market's operations team, including Schedulers, Patient Care Coordinators, Clinical Managers, Sales Reps, and field clinicians.
• Build bench strength ahead of volume and sequence hiring and training to support growth.
• Set clear expectations, coach through structured routines, and manage performance.
• Serve as the feedback loop between field operations and AI/product teams.
• Act as the voice of the market to leadership, providing insights on what's working, what's not, and needs for success.

Requirements

• People leadership experience, including setting high bars and building trust.
• Operational execution experience in complex, multi-stakeholder environments.
• Team building at scale experience, including hiring, onboarding, and scaling teams.
• Performance management experience, including making difficult decisions regarding coaching, demotions, and terminations.
• Data-driven problem-solving skills, including comfort with data, ability to build models, and drive organizational change.
• Experience as an owner, energized by P&L accountability.
• Experience as a builder, energized by standing up new markets and scaling operations.
• Ability to manage multiple competing priorities in a high-tempo environment.
• Tendency to solve problems by building process and infrastructure.
• Low ego and high standards, willing to perform any task to help the team win.

Skills

• People leadership
• Operational execution
• Team building
• Performance management
• Data-driven problem solving
• P&L ownership
• Building and scaling operations
• Systems thinking
• Direct feedback
• Analytical toolkit
• AI-enabled operations
• Real-time operational instrumentation

Location

• Metropolitan area or MSA

Work Type

• Full-time

Experience Level

• Founder-level
• Growth-stage

Salary/Compensations

• Competitive base + annual performance bonus tied to market P&L outcomes (compliance, census growth, operational execution, patient satisfaction)
• Equity participation

Benefits

• Comprehensive benefits including medical, dental, and 401(k) matching

About the Company

• We are fixing US healthcare by building an AI-native physical care platform, starting with home health.
• Home health is a $140B industry generating less than $10B in EBITDA, with roughly 40% of revenue consumed by administrative waste.
• We automate administrative waste with AI, creating a different cost structure to rapidly take market share.
• Our platform already operates at materially higher gross margins than traditional home health providers.
• We pay clinicians more, strip out their admin burden, and unlock scale economics.
• We are backed by world-class investors (Felicis, Bain Capital Ventures, BoxGroup, Optum Ventures) and scaling nationally through organic growth and acquisition.
• Every dollar of revenue we generate removes two dollars from the healthcare system.