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About the Role

We are seeking an experienced Workday Finance Consultant to provide advanced troubleshooting, system configuration, and daily operational support for our Customer-to-Cash (C2C) solutions. You will work closely with finance business partners to resolve system challenges, optimize billing and receivables workflows, and safeguard the integrity of our financial data.

Responsibilities

• Act as the primary escalation point to resolve complex system errors, integration failures, and data discrepancies within Workday C2C (Customer Contracts, Billing, Accounts Receivable, Revenue Management, and Collections).
• Maintain and refine C2C business processes, condition rules, customer invoice workflows, and custom validations to improve process efficiency and accuracy.
• Execute end-to-end system testing and validation for Workday bi-annual feature releases and weekly patches to ensure uninterrupted operations.
• Partner strategically with Billing, Accounts Receivable, Revenue Recognition, and IT teams to align system capabilities with evolving business requirements.
• Create knowledge base articles, standard operating procedures (SOPs), and deliver ad-hoc end-user training to drive system adoption and reduce recurring support tickets.

Requirements

• 3–8+ years of hands-on experience supporting and configuring Workday Finance, with a mandatory focus on Customer-to-Cash (C2C) or Order-to-Cash modules.
• Deep understanding of the billing lifecycle, customer contracts, revenue recognition principles, and how C2C transactions impact the General Ledger and broader financial reporting.
• Expertise in auditing complex business processes, troubleshooting security assignments, and designing or modifying advanced financial reports related to receivables and revenue.

Skills

• Workday Finance
• Customer-to-Cash (C2C)
• Billing
• Accounts Receivable
• Revenue Management
• Collections
• System Configuration
• Release Testing
• Cross-Functional Collaboration
• Documentation
• Training
• Auditing
• Security Assignments
• Financial Reporting

Experience Level

• 3-8+ years

Education Level

• Workday certification in Core Financials, Customer Accounts, or Revenue Management is highly preferred.