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About the Role

This role is central to equipping lawyers with the skills to confidently use AI and legal technology within the market-leading Practice Solutions function. The Training Coordinator will support the planning, coordination, and delivery of training, driving adoption, capability, and confidence in new ways of working.

Responsibilities

• Contribute to the development and maintenance of a comprehensive training plan covering AI platforms and Practice Technology tools.
• Help maintain and update a central training calendar, including various training event types.
• Assist in sequencing training activity in line with technology rollouts and lawyer development.
• Help track delivery against the training plan and support stakeholders in implementing corrective actions.
• Work with the Change Management function to support the identification of opportunities for training to encourage uptake of legal technology and AI tools.
• Support end-to-end coordination of training-event logistics.
• Act as a key coordination point between various internal teams to organize and deliver training.
• Liaise with the Firm’s Events team to support classroom training and contributions to Firm-wide learning opportunities.
• Support trainers on the day of delivery to ensure sessions run smoothly.
• Support the Senior Program Manager by entering training milestones, dependencies, and risks into the program plan.
• Help prepare reporting on training delivery, attendance, completion rates, and feedback.
• Maintain accurate records of training activity, attendance, and outcomes.
• Support program governance forums where training is on the agenda.
• Help design and administer feedback mechanisms for training events.
• Help analyse feedback and usage data to identify areas for improvement and new training needs.
• Support the timely implementation of feedback to refine sessions, materials, and approaches.
• Assist in identifying opportunities for new training provision as lawyer needs evolve.
• Support engagement with external training providers, vendors, and academic institutions.
• Assist with contracting, scheduling, and quality assurance for external training.
• Help build and maintain a network of trusted external partners.
• Keep up to date with developments in legal technology and AI training across the market.
• Support administrative tasks associated with training, including invitations, attendance tracking, and record keeping.
• Help maintain a library of training materials, recordings, and supporting collateral.
• Support best practice in training coordination and design through the use of standard templates, processes, and tools.
• Collaborate with internal teams to ensure training activity aligns with existing channels, processes, and formats.

Requirements

• Some experience in, or a strong interest in, coordinating or supporting training programs within a professional-services environment, ideally in a program or change context.
• Good organisational and project-coordination skills, with the ability to plan, schedule and support the delivery of multiple concurrent activities to deadline.
• Good communication, stakeholder-management and interpersonal skills, with the ability to work effectively across internal teams and seniority levels.
• An interest in working with data, including the ability to help interpret feedback, attendance and adoption metrics and use insights to support decision-making and continuous improvement.
• Strong attention to detail and a service mindset, with a commitment to delivering well-run events and a positive learner experience.
• Willingness to work in a fast-paced and evolving environment where priorities may shift and new technologies are regularly introduced.

Skills

• AI platforms
• Legal technologies
• Training coordination
• Program management
• Change management
• Data analysis
• Stakeholder management
• Learning management systems
• Virtual training platforms
• Event management tools

Location

• London, UK

Work Type

• Hybrid

Experience Level

• Entry-level
• Mid-level

Benefits

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Holiday purchase
• Life insurance
• Critical illness insurance
• Private GP services
• Travel insurance
• Dental coverage
• Cycle to work

About the Company

• Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence.
• The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering.
• The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients.
• Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.
• At White & Case, you can make a real difference, work on cutting-edge deals that make the headlines and help shape the world we live in.
• We live by our values—to be pioneering, united and human—and we believe that you'll experience them from your first day.
• We will give you the support and training that will help you achieve your potential.
• We believe that consistent high performance merits reward and support.
• Our compensation package reflects your calibre as a member of our market leading Practice Solutions team, and our benefits are designed to support your changing needs and priorities across different life stages.
• We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation.

Equal Opportunity

• White & Case is committed to creating a fair workplace.
• It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
• If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.