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About the Role
Caremed Primary and Urgent Care PC is seeking a Full-Time Receptionist/Medical Assistant for their primary care practice in Coram, NY. This role involves managing patient reception duties and assisting with medical assistant tasks in a fast-paced healthcare environment. The ideal candidate will be energetic, dedicated, and possess strong multitasking and communication skills. Bilingual English/Spanish is a plus.
Responsibilities
- Greeting and assisting patients
- Answering phones in a timely manner
- Taking accurate and concise messages for doctors and medical assistants
- Patient scheduling based on practice guidelines
- Performing the patient check-in process for accurate information and copayment/co-insurance collection
- Generating electronic referrals
- Verifying insurance coverage
- Documenting daily copay/coinsurance collections and proving them out at the end of the day
- Ensuring the waiting room is kept clean and neat
- Training new staff in policies and procedures
- Accurately documenting patient history and medications
- Taking patient vitals and entering them into the EHR
- Ensuring all data for practice goals for MACRA are followed, obtained, and documented
- Scanning patient-related documents into the EHR
- Collecting specimens, performing phlebotomy, PT/INR, spirometry & EKGs
- Obtaining prior authorizations for procedures and medications
- Communicating with the physician and patient regarding messages, labs, etc.
- Returning messages to patients as per physician's instructions
- Ensuring medical supplies inventory is sufficient and informing Practice Manager of needed supplies
Requirements
- Prior experience as a Medical Assistant and/or Medical Receptionist preferred
- Familiarity with EMR/EHR systems and medical billing practices
- Knowledge of vital signs, phlebotomy, and basic clinical procedures
- Strong communication and customer service skills with a patient-first attitude
- Ability to multitask and thrive in a high-volume, fast-paced environment
- Experience with insurance verification and prior authorizations preferred
Skills
- Multitasking
- Communication skills
- Bilingual English / Spanish
- EMR/EHR systems
- Medical billing practices
- Vital signs
- Phlebotomy
- Clinical procedures
- Customer service
- Insurance verification
- Prior authorizations
Location
- Coram, NY
Work Type
- Full-Time
Education Level
- Medical Assistant certification (CMA, RMA, or equivalent) a plus
Benefits
- Health insurance
- Paid time off
- 401(k) matching
- Dental insurance
- Vision insurance
About the Company
- Caremed Primary and Urgent Care PC is a trusted healthcare provider serving the Coram, NY community, offering comprehensive primary and urgent care services to patients of all ages.
- Our patients rely on us for compassionate, high-quality care, and our team members enjoy a supportive, collaborative work environment where everyone plays a vital role.
- Join us and be part of a practice that is dedicated to both patient wellness and employee growth.