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Responsibilities
- Inspect guest rooms, storage areas, laundry areas, restrooms, and public areas for cleanliness.
- Distribute keys and work assignments to staff.
- Complete follow-up on vacant or occupied rooms.
- Assist in ordering and receiving linen and cleaning supplies to maintain inventory levels.
- Assist with monthly linen and supply inventory.
- Ensure completion of the Housekeepers Report and communicate room status to Guest Services.
- Document and communicate maintenance requests to Engineering.
- Respond quickly and friendly to guest requests.
- Report guest complaints or requests to the appropriate department and follow up to ensure satisfaction.
- Display a professional image through appearance and dress.
- Follow and communicate company policies and procedures.
- Conduct training classes on safety, security, department procedures, and service guidelines.
- Ensure hotel compliance with federal, state, and local laws, including OSHA, EEOC, Wage-Hour, and Health laws.
- Perform other duties as assigned by supervisor or management.
Location
- Austin, TX 78704
Benefits
- Comprehensive Benefits Package available to eligible full-time employees, including medical, dental, vision, and other voluntary benefits.
- Company-Sponsored Transportation Assistance through monthly transit passes.
- Complimentary Employee Meal provided during each scheduled shift.
- Monthly Associate Celebrations & Team Meetings.
- Employee Recognition & Incentive Programs.
- Growth & Development Opportunities.
- Supportive Team Culture.
Equal Opportunity
- Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws.