Microsoft D365 Customer Engagement Manager at RSM US LLP | CA | Rezi

Microsoft D365 Customer Engagement Manager at RSM US LLP

Microsoft D365 Customer Engagement Manager

RSM US LLP · CA

1 weeks ago

Microsoft D365 Customer Engagement Manager

RSM US LLP · CA

9 days ago
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About the Role

RSM is the leading provider of professional services to the middle market globally, instilling confidence in a world of change and empowering clients and people to realize their full potential. Our exceptional people and inclusive culture are key to our success.

Responsibilities

  • Plan, coordinate, and execute all aspects of assigned projects throughout the project lifecycle.
  • Establish Cost Benefit Analysis through required project phases.
  • Communicate project status, risks, and issues regularly to Program Director and stakeholders.
  • Manage project planning, including assembling project teams, assigning deliverables, and developing plans, schedules, and budgets.
  • Manage approved objectives, budget, schedule, resources, and deliverables during project execution to support business goals.
  • Revise project plans as needed to meet changing requirements while adhering to SDLC methodology.
  • Manage all aspects of CE implementations.

Requirements

  • Minimum of 5 - 8 years of experience leading technical teams.
  • Strong skills and expertise in project management and systems/technology development.
  • Proven experience implementing and managing CRM solutions within budget, scope and cost, specifically Microsoft Dynamics CE.
  • Proven leader with the ability to assemble, lead, and motivate high performing teams.
  • Proven business facing skills.
  • Solid understanding of financial analysis and planning.
  • Ability to multi-task and manage multiple responsibilities simultaneously.
  • Strong understanding of technology and ability to learn and apply new technologies.
  • Proven experience in influencing, leading teams, and driving change.

Skills

  • Project management
  • Systems/technology development
  • Microsoft Dynamics CE
  • Financial analysis
  • Financial planning
  • Microsoft Office (Intermediate to advanced)
  • MS Project or related tool

Experience Level

  • 5 - 8 years

Salary/Compensations

  • $103,500 - $190,100

Benefits

  • Competitive benefits and compensation package
  • Flexibility in schedule
  • Discretionary bonus based on firm and individual performance

About the Company

  • Leading provider of professional services to the middle market globally.
  • Exceptional people are the key to our unrivaled, inclusive culture and talent experience.
  • Offers an environment that inspires and empowers individuals to thrive personally and professionally.

Equal Opportunity

  • RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
  • Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
  • RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
  • If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.