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About the Role

The foundry customer engineer will manage the key customer 14nm FinFET production, acting as the account liaison and leading cross-functional teams to achieve NPI and production milestones.

Responsibilities

• Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
• Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
• Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics.
• Manages foundry process control and process change documents.
• Works with customer and factory in supporting production ramp, yield, and quality improvement.
• Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
• Contributes to the foundry engineering services and systems improvement.
• Manages customer technical meetings and internal meetings.
• Occasional travel to enhance internal or external communication.

Requirements

• 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
• Attention to details and strong customer communication skills required.
• Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
• Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
• International Asia-Pacific experience preferred.
• Microsoft PowerPoint, Excel etc.
• Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
• Previous project management experiences are preferred.
• Applicants must be authorized to access such information or eligible for government authorization.
• By submitting an application, you agree not to disclose to Samsung—or encourage Samsung to use—any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

Skills

• Semiconductor operations
• Packaging
• Supply chain management
• Customer communication
• Semiconductor process
• Packaging & testing technologies
• Troubleshooting
• Negotiating
• Microsoft PowerPoint
• Microsoft Excel
• Project management

Location

• Austin

Work Type

• Full-time
• On-site

Experience Level

• 5+ years

Salary/Compensations

• $106,000 - $206,000

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k) matching with immediate vesting
• Onsite café(s)
• Workout facilities
• Paid maternity and paternity leave
• Paid time off (PTO)
• 2 personal holidays
• 10 regular holidays
• Wellness incentives
• MBO bonuses

About the Company

• Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world.
• At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow.

Equal Opportunity

• Samsung Electronics America, Inc. and its subsidiaries are committed to Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.