About the Role
Rakuten International is seeking an experienced Sr. Account Executive to manage a portfolio of merchant partners generating between $20M and $100M in annual revenue. This role is responsible for driving revenue growth, ensuring client satisfaction, and fostering strong relationships with key decision-makers. The Sr. Account Executive will leverage deep performance marketing expertise to develop strategic plans that align with both internal objectives and client goals. They are responsible for delivering a superior level of service and results to our partners.
Responsibilities
- Own revenue targets for a set portfolio of merchant partners, ensuring profitability of deals while achieving semi-annual growth targets.
- Develop and execute strategic plans that align with merchant objectives and maximize revenue opportunities.
- Analyze and forecast deal structures, trends, and performance metrics to identify growth opportunities.
- Lead the development and delivery of pitches and proposals for new opportunities within existing accounts.
- Conduct regular business reviews (monthly, quarterly, semi-annual, as determined by leadership) to track progress, optimize performance, and identify new opportunities.
- Build and maintain relationships with key decision-makers at merchant organizations to enhance partnerships and drive long-term success.
- Act as the client advocate, ensuring needs are met while aligning with Rakuten’s strategic priorities.
- Partner with internal teams (Account Managers, Revenue Planning, Executives, Marketing, Business Intelligence, Product, etc.) to ensure seamless execution and support for merchant initiatives.
- Provide coaching and guidance to Account Managers as needed to help them develop and refine client strategies.
- Collaborate with Finance and Accounting teams on collections and ensure seamless resolution of account-related technical issues.
- Represent Rakuten at industry events and conferences, positioning the company as a leader in the performance marketing space.
- Stay up to date on industry trends, competitive landscape, and best practices to continuously enhance the value provided to partners.
Requirements
- Strong track record of driving revenue growth and managing high-value merchant relationships.
- Experience in structuring, forecasting, and negotiating deals with a deep understanding of financial and performance metrics.
- Proven ability to develop and deliver compelling presentations and pitches for complex products and partnerships.
- Strong analytical skills to interpret performance data, identify trends, and develop actionable insights for merchant partners.
- Ability to think strategically and craft tailored solutions that align with both client objectives and Rakuten’s business goals.
- Excellent communication, negotiation, and presentation skills to engage senior stakeholders and decision-makers.
- Ability to influence cross-functional teams and drive alignment across different departments.
Skills
- Performance marketing
- Affiliate marketing
- Digital advertising
- Revenue growth
- Client relationship management
- Strategic planning
- Financial analysis
- Performance metrics analysis
- Deal structuring
- Forecasting
- Negotiation
- Presentation development
- Data analysis
- Cross-functional team influence
Location
- San Mateo, California
Work Type
- Full-time
Experience Level
- 5–7 years of experience in account management, sales, or business development
Education Level
- Bachelor’s degree in Business, Marketing, Economics, or related field
Salary/Compensations
- USD $91,044.00 - $157,248.00 annually
Benefits
- Discretionary bonus
- Health insurance
- Vision insurance
- Dental insurance
- 401k matching
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
About the Company
- Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society.
- Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment.
- Rakuten is a leading shopping platform that offers Cash Back on purchases from all your favorite brands.
- Rakuten helps members save and get more on everyday purchases.
- Rakuten has become the largest and most rewarding shopping experience, and its members have earned $4.6 billion in Cash Back just for shopping through Rakuten.
Equal Opportunity
- Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
- Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
