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About the Role

This role accelerates business values by delivering ice to customers in articulated vehicles (tractor-trailers) that require a CDL Class A license. In markets without tractor-trailers, a Class B license will be sufficient. Drivers are assigned a delivery route or transport truckloads of ice to specific customer locations and are expected to physically unload, deliver, fill, and rotate ice at customer locations. The delivery region, route, and equipment operated are subject to change based on business needs. When not assigned a route, this position trains newly hired drivers.

Responsibilities

• Assist supervisors with rolling out updated Standard Operations Procedures training, inventory counts, safety communication, and other operational and training initiatives.
• Stay up-to-date and engaged on the CRM Dashboard. Communicate necessary changes to the CRM Dashboard to the Customer Service Manager. Update customer files to ensure efficient customer deliveries and avoid out-of-ice situations.
• Participate daily in the Daily Visual Management (DVM) process; reviews DVM results with other drivers.
• Perform road tests on driver candidates; complete required paperwork.
• Train newly hired drivers on equipment, policies, and procedures. Complete all training paperwork.
• Operate and maintain a clean company truck in a safe and professional manner.
• Perform pre/post trip inspections, comply with state/federal hours of service requirements, and operate the vehicle in accordance with DOT regulations.
• Unload, deliver, and rotate ice at customer and other designated locations using a safe, courteous, and service-oriented method.
• Produce invoices for each delivery and complete all other required paperwork.
• Responsible for the safe operation, working condition, and inventory of all driver “tools”, including: handhelds, printers, handcarts, and handtrucks.
• Immediately report all accidents and injuries, regardless of severity to the immediate supervisor.
• Pick up merchandisers and other equipment as directed.
• Follow all Standard Operating Procedures and processes.
• Make and assume other duties and responsibilities required or assigned by management.
• Adhere to the Code of Business Ethics, valuing honesty and integrity.
• Maintain high safety standards.

Requirements

• Must be registered with the U.S. Department of Transportation Drug and Alcohol Clearinghouse.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work in a constant state of alertness and safe manner.
• Ability to work in an unfatigued state.
• Ability to accurately gauge lengths of time and distance.
• Ability to quickly store and recall instructions in one’s short term memory.
• Ability to concentrate and perform tasks involving high levels of cognitive function and judgment.
• Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms.
• Demonstrate a caring, committed and concerned attitude about safety.
• Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli.
• Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions.
• Ability to take prompt and appropriate response to operating conditions.
• Must have basic math skills.
• Must have exceptional customer relations skills.
• Must be able to drive in stressful environments.
• Required to lift 40 lbs throughout the day.
• Required to work in all weather conditions.
• Must adhere to and follow all corporate policies and procedures.
• Responsible for truck and all other driver tools.
• Specific vision abilities required include close vision, color vision, depth perception, and ability to adjust focus.

Skills

• CDL Class A license
• CDL Class B license (in markets without tractor-trailers)
• Lean principles
• Lean methodologies
• Lean tools (VSM, Kaizen, A3, etc.)
• Customer service
• Driving

Location

• Corning, New York

Work Type

• Full time

Experience Level

• Three years previous route delivery driver experience preferred.
• Prior lead driver experience preferred.
• A minimum of one year experience as a driver in a vehicle similar to which you will be assigned to operate during the time of employment with the company is required.

Education Level

• High School education or GED

About the Company

• Reddy Ice utilizes the U.S. Department of Transportation Drug and Alcohol Clearinghouse.