Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Spade is a data and AI platform that transforms transaction data into structured records, empowering financial institutions to act on it. As an Account Manager, you will drive revenue growth by managing strategic relationships and growth trajectories for enterprise customers, including implementations, product adoption, and expansion.

Responsibilities

• Own 5-10 major enterprise customer relationships ($2-5MM total ARR) from signature through renewal and expansion, serving as primary point of contact and trusted advisor.
• Build VP and C-suite relationships at each customer, mapping their roadmap, org, and strategic priorities, and run QBRs, executive briefings, and onsites.
• Lead renewals and multi-year pricing negotiations, including over-utilization, scope changes, and contract restructures, structuring complex deals across legal, procurement, and technical teams.
• Drive expansion by identifying opportunities and selling customers into new Spade products, owning the full deal cycle from discovery to close.
• Act as the customer's voice internally, partnering with engineering, product, and SEs on technical investigations, and translating findings and feedback into prioritized roadmap asks and VOC briefs.
• Partner with Sales pre-signature and Solutions Engineering post-signature to ensure clean handoffs and successful implementations on technically complex accounts.

Requirements

• 7+ years of experience, including 5+ years of account management or account executive experience for a technical product carrying a quota with responsibility for account growth, upsells, and renewals.
• Proven ownership of commercial outcomes (quota, NRR target, or revenue retention number) on a book of enterprise accounts, ideally in the $500K-$2M ACV range per contract.
• Experience owning enterprise deals and relationships, partnering with executive level stakeholders, and leading multi-year, multi-product enterprise contract negotiations, including MSA/procurement/legal terms.
• Comfort using AI, automation, and self-built workflows to scale yourself.
• Based in NYC with ability to work out of our Flatiron office at least 2 days/week.

Skills

• AI
• Automation
• Self-built workflows

Location

• NYC

Work Type

• Hybrid

Experience Level

• 7+ years of experience
• 5+ years of account management or account executive experience

Benefits

• Competitive Compensation
• Meaningful Equity
• Comprehensive Health Benefits
• 401(k)
• Paid Parental Leave
• Unlimited PTO
• Flexible In-Person Culture
• Generous work from home stipend
• Company-paid lunches
• Citibike Membership

About the Company

• Spade is a data and AI platform that turns messy transaction strings into structured, verified records — and gives teams the tools to act on it across authorization, attribution, analytics, and AI initiatives.
• Spade leads the market in terms of merchant coverage, matching accuracy, geolocation data, and speed of transaction enrichment.
• Customers such as, FIS, Bilt, Mercury, Stripe, alongside many other leaders in fintech and financial services, trust Spade's data to enable personalized rewards programs, accurate applied spending rules, precise analytics requests, and innovative AI-powered features.
• Spade is a fast growing, Series B company backed by industry experts and top tier investors (including Oak HC/FT, a16z, Flourish Ventures, Y-Combinator, and Gradient Ventures).
• We’re a lean and execution-oriented hybrid team, passionate about building exceptional products for our growing customer base.
• We care deeply about diversity of background, experience, and opinion.
• We value empathy, curiosity, and passion, and strive to create an environment where individuals have autonomy and the ability to take ownership over their work.
• Be a cultural founder. As an early employee, you’ll play a meaningful role in defining and building our culture.
• Get in on the ground floor. We’re a small but well-funded team – joining now comes with limited risk and unlimited upside.
• Build the next generation of financial infrastructure. Our products will power the next wave of innovation in fintech, helping our customers deliver better, more transparent products and services to the consumer.

Equal Opportunity

• Spade is an equal opportunity employer, committed to building a culture that is diverse, equitable, and inclusive.
• We believe that having people with different backgrounds, experiences, abilities, and perspectives not only helps us build the best products for our customers, but also helps us be the best version of ourselves.