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About the Role

This role serves as the lead content strategist and storyteller, focusing on creating compelling narratives from customer and partner success stories. The position involves end-to-end management of multimedia content, particularly video production and written case studies, to showcase the global ecosystem of customers and partners.

Responsibilities

• Act as the lead content strategist for customer and partner success stories, defining how we capture and tell joint value stories across different verticals.
• Scope, script, storyboard, and project manage customer & partner video testimonial projects working with internal creative teams or external production agencies from concept to final cut.
• Write and produce high-impact written case studies, blog posts, social proof snippets, and slides.
• Organize and manage the customer and partner reference database.
• Partner closely with Sales, Customer Success, and Partner teams to identify, nominate, and pipeline new customer and partner advocates.
• Project manage the end-to-end review and approval process for all joint assets.
• Collaborate with Growth and Regional marketing teams to integrate customer/partner stories and videos into active demand generation and regional awareness campaigns.
• Document, track, and regularly communicate metrics of success, content performance, and program insights for continuous improvement.

Requirements

• 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management.
• Proven experience managing video production workflows (scripting, interviewing, and directing production) alongside traditional written and webinar content creation.
• Exceptional organizational skills with a demonstrated ability to juggle multiple content workstreams, manage external vendors, and drive deliverables with stakeholders inside and outside the organization.
• Stellar written and verbal communication skills, with a knack for translating complex, technical use cases into human-centric, value-driven stories.
• Ability to work cross-functionally and build trust easily with high-profile global customers and partners.

Skills

• Multimedia Storytelling
• Project Management
• Communication
• Relationship Building

Location

• San Francisco
• Remote

Work Type

• Full-time
• Hybrid

Experience Level

• 4+ years of experience

Education Level

• Bachelor’s Degree or equivalent

Salary/Compensations

• $114,200—$142,700 USD

Benefits

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off

About the Company

• Planet designs, builds, and operates the largest constellation of imaging satellites in history.
• This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors.
• We are both a space company and data company all rolled into one.
• Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
• We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth.
• Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply.
• Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
• Know Your Rights.