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About the Role

We are seeking an experienced HR Generalist to support a multi-state team, focusing on employee relations, onboarding, and compliance. This role involves partnering with leadership to maintain compliant and people-centered HR practices.

Responsibilities

• Lead the end-to-end onboarding journey post-offer acceptance, facilitating weekly orientation sessions and conducting follow-ups.
• Review new hire survey feedback and engagement touchpoints to enhance the integration experience.
• Serve as the primary point of contact for managers and employees regarding workplace concerns, guiding resolution with documentation.
• Support managers through performance coaching and documentation processes, tracking trends to improve workforce health.
• Act as the first point of contact for compliance, staying updated on labor laws to refine company policies, handbooks, and internal documentation.
• Drive data integrity across all HR systems, managing confidential records and delivering compliance reporting.
• Serve as the subject matter expert for the HR system, supporting the Payroll Team on escalations.
• Administer manager training related to employee relations, HR policies, and HR systems.
• Support employees with day-to-day questions about policies, benefits, procedures, and company culture.
• Create and maintain effective partnerships across departments, acting as a strategic partner to employees and leadership.
• Serve as a trusted partner and point of contact for team members across all locations on HR-related matters.

Requirements

• 5+ years of HR Generalist experience, ideally in a multi-location or hospitality/service environment.
• Strong working knowledge of employment law and HR compliance across multi-state operations (California compliance experience strongly preferred).
• Demonstrated experience managing onboarding and employee relations processes.
• Proficiency in HRIS systems, such as Paylocity, and documentation best practices.
• Impeccable organizational and interpersonal skills.
• A calm, professional demeanor with high EQ.

Skills

• Employee Relations
• Onboarding
• Compliance
• HRIS Systems
• Policy Guidance
• Manager Education
• Interpersonal Skills
• Organizational Skills

Location

• Multi-state

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• PHR, SPHR, SHRM-CP or SHRM-SCP certification is a plus.

Benefits

• Competitive Compensation Plan
• Affordable Health, Dental and Vision plans after 30 days of employment
• Paid Time Off upon hire
• Matching 401k Plan
• Company Paid Basic Life/AD&D
• Internal growth + mobility
• m+h Monthly Spa Credit
• Generous Discounts on Spa, Salon, and medSPA treatments and products
• Training Opportunities and Continuing Education
• LA Fitness Discount
• Parental Leave Program
• Paid Volunteer Time Off Opportunities

About the Company

• milk + honey is a thriving collection of day spas, salons, and medSPAs, dedicated to helping people relax, feel good, and prioritize their well-being.
• Guided by our core values- kindness, connection, integrity, inclusiveness, and excellence, we create a welcoming space where guests can unwind and enjoy high-quality self-care services.
• From luxurious spa and medSPA treatments to expert salon services, our team is passionate about delivering exceptional experiences that nourish the body and mind.
• Join us in our mission to help people relax and feel good; provide a place where guests can escape, nourish their wellbeing, and satisfy their self-care.

Equal Opportunity

• milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.