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About the Role

SuperClip is seeking a Community & Talent Operations Manager to oversee the operational engine of its creator ecosystem. This role involves managing creator relationships, ensuring community engagement, and scaling the network of creators, clippers, editors, and brand partners.

Responsibilities

• Own day-to-day management of the SuperClip creator community across Discord and other platforms.
• Build trusted relationships with creators, clippers, editors, and community leaders.
• Serve as the primary point of contact for creator questions, onboarding, issue resolution, and ongoing engagement.
• Develop initiatives to increase community participation, creator retention, and overall engagement.
• Coordinate creator onboarding, communications, documentation, and operational workflows.
• Partner with Talent, Partnerships, and Account Management teams for a seamless creator experience.
• Maintain creator records, track participation, and support talent lifecycle management.
• Identify high-potential creators and facilitate introductions for partnership opportunities.
• Build scalable systems and processes to support a growing creator network.
• Develop and enforce moderation standards, community guidelines, and best practices.
• Monitor community health, engagement metrics, and operational KPIs, identifying optimization opportunities.
• Improve workflows to increase operational efficiency across community and talent functions.
• Communicate daily with internal account, partnerships, and leadership teams.
• Support creator launches, campaigns, activations, and special projects.
• Connect brands, creators, and clippers through community-driven opportunities.
• Stay current on creator economy trends, clipping culture, streaming, gaming, and emerging social platforms.
• Understand internet culture and identify opportunities to strengthen community engagement.
• Help position SuperClip as the leading destination for creator clipping and viral content distribution.

Requirements

• 3–6+ years of experience in creator operations, talent coordination, community management, agency account management, or related operational roles.
• Experience working within a talent agency, creator management company, influencer marketing agency, or creator-focused organization.
• Proven ability to manage high-volume creator communications and build lasting relationships.
• Strong operational mindset with experience creating scalable processes and improving workflows.
• Comfortable serving as the daily point of contact for creators and internal stakeholders.
• Excellent organization, communication, and project management skills.
• Ability to thrive in a fast-paced startup environment while balancing multiple priorities.
• Experience managing online communities (Discord preferred).
• Familiarity with the creator economy, influencer marketing, streaming, gaming, or clipping ecosystem.
• General understanding of clipping workflows and creator content operations.
• Experience working cross-functionally with account management, partnerships, and operations teams.
• Existing relationships within creator, gaming, or digital media communities are a plus.

Skills

• Creator operations
• Talent coordination
• Community management
• Agency account management
• Operational roles
• Creator relationship management
• Community leadership
• Discord management
• Scalable systems development
• Process improvement
• Workflow optimization
• Cross-functional collaboration
• Project management
• Communication
• Organization

Location

• Remote

Work Type

• Full-time

Experience Level

• Mid-level
• Senior-level

About the Company

• SuperClip is part of SuperOrdinary, a global brand accelerator helping innovative consumer brands grow through creator-led commerce and social-first marketing.
• SuperClip sits at the intersection of creator culture, viral content, and internet communities, building the most engaged clipping ecosystem online.