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About the Role
Canon U.S.A. Inc., headquartered in Melville, NY seeks a Senior Solutions Analyst. This role researches, plans, and evaluates the effectiveness of processes, systems, procedures, or methodologies through detailed data review. As a developing professional, you will receive general instruction from your manager and exercise good judgment in day-to-day matters. This position is full-time and offers a hybrid work schedule.
Responsibilities
- Develops strategies with key decision makers and end-user customers to increase Canon-branded and third-party software solution installs and future sales.
- Manages existing and future product development initiatives across Canon organizations, driving planning, execution, and lifecycle management of innovative solutions.
- Partners directly with Canon customers, prospects, and sales teams to understand business objectives, assess technology requirements, and drive customer success.
- Leads discovery and requirements-gathering sessions, analyzes organizational processes, defines project scope and priorities, and provides solution recommendations and estimates.
- Serves as the technical lead and subject matter expert throughout the sales and solution development lifecycle.
- Provides solution demonstrations, technical consultations, and proof-of-concept development.
- Develops and delivers comprehensive solution proposals, Statements of Work (SOWs), solution architecture and configuration recommendations, and professional services cost estimates.
- Collaborates with sales, technical, and delivery teams to define scope, articulate solution value, establish implementation approaches, and provide accurate pricing.
- May mentor or supervise one or two less experienced professional staff.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required.
- 5 years of related experience.
- Experience with CRM, ECM.
- Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously.
- Proficient in IT technologies and in communicating technically with client IT professionals.
- Ability to lift, carry and move equipment weighing 275+ pounds with the help of others.
- Must be legally authorized to work in the United States.
- Must reside in the United States at the time of hire.
- The Company will not pursue or support visa sponsorship.
Skills
- CRM
- ECM
- Project Management
- IT technologies
- Technical communication
Location
- Melville, NY
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
- 5 years of related experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $92,210 - $138,080 annually
Benefits
- Medical
- Dental
- Vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Employee referral bonus
- Employee discounts
- Volunteer opportunities
About the Company
- Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.
- With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years.
- Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.
- Where Talent Fosters Innovation.
- Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals.
- Our employees have a strong work ethic, creativity, and a cooperative spirit.
- We believe in integrity, respect, empowerment, and making a difference in the communities we serve.
- There is a strong sense of pride in what we do individually and together as a team.
- Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.