About the Role
The Pediatric Healthcare Programs Senior Manager will serve as a subject matter expert for Pediatric Healthcare and EMS educational programs, supporting content development and ensuring accuracy and relevancy of training materials. The role also involves assisting with continuing education accreditation and serving as a medical subject matter expert and liaison.
Responsibilities
- Oversees and serves as subject matter expert regarding technical/medical content developed for Training Services programs and curriculum's
- Ensures the developed content incorporates and is in compliance with the guidance from Scientific Advisory Council and other relevant standard setting groups and organizations
- Directs and create scientific and medical content, writes and reviews scripts and provides applicable editing of created program materials
- Provides on-site subject matter expertise during development of program materials including photo and video shoots and production
- Analyzes technical literature, writes descriptive copy, and verifies documentation
- May coordinate the production and distribution of material
- Review content during the production phase to include media assets, rough cut videos, programmed online course material and print pages
- Coordinate with internal cross-functional teams to meet target launch dates
- Assists with the daily operations of continuing education group including obtaining and maintaining accreditation, oversight of accredited programs, quality assurance and feedback for accredited programs
- Provides response as needed for questions from staff, instructors, students and training centers
- Provides education of staff, instructor and instructor trainers
- As requested, is speaker at professional organization meetings and trade shows
- Serves as internal and external liaison based on need for scientific and medical expertise
- Assists Director, healthcare Programs and Senior Director, Science and Education with support of Scientific Advisory Council and of Scientific Advisory Council as external liaisons
- Other business duties or tasks as assigned by the Training Services leaders
Requirements
- Bachelor's degree required
- Minimum 7 years of related experience or equivalent combination of education and related experience required
- Masters or Doctoral degree preferred
- Current active US license without restriction or probation as a Registered Nurse required
- Specialty clinical certification preferred
- Experience and education in instructional systems design or education may be required
- Excellent command of the English language in both spoken and written forms
- Strong writing skills with a clear concise style and excellent grammar, punctuation, and spelling
- Ability to work with templates using an electronic content management system
- Proven ability to present information to groups of various sizes
- Evidence of speaking or teaching experience in healthcare education environment
- Must be proficient in content medical editing and subject matter expertise, portfolio management and vendor/contractor management in publishing or related field
- Ability to demonstrate, evaluate and re -mediate specialty area knowledge to the Red Cross standard
- Proficient with Microsoft Office Suite or applicable software applications
- Ability to work on a team
- Ability to travel 20-30%
- Demonstrated expertise in pediatric and neonatal healthcare
- Current, active licensure as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) with applicable board certification
- Specialty clinical certification in a relevant area preferred
- Strong ability to provide clinical guidance and collaborate with multidisciplinary healthcare teams
Skills
- Content development
- Technical text review and editing
- Accuracy and relevancy assurance
- Continuing education accreditation
- Quality monitoring
- Medical subject matter expertise
- Instructional systems design
- English language proficiency (spoken and written)
- Writing skills
- Grammar, punctuation, and spelling
- Electronic content management systems
- Presentation skills
- Healthcare education
- Content medical editing
- Portfolio management
- Vendor/contractor management
- Microsoft Office Suite proficiency
- Teamwork
- Pediatric and neonatal healthcare expertise
- Clinical guidance
- Multidisciplinary healthcare team collaboration
Location
- Primarily performed in a specific geographic location (salary alignment)
Work Type
- Full-time
- Travel 20-30%
Experience Level
- Minimum 7 years of related experience
- Senior Manager
Education Level
- Bachelor's degree required
- Masters or Doctoral degree preferred
Salary/Compensations
- $96,624-$128,832
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year
- Holidays: 11 paid holidays (six core, five floating)
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
About the Company
- The American Red Cross is the world's largest humanitarian network.
- We touch millions of lives every year and experience the greatness of the human spirit at its best.
- We are a mission-based organization.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
- American Red Cross is proud to be an EONS partner.
