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About the Role

Brooklyn Justice Initiatives (BJI), a program of the Center for Justice Innovation, seeks a Court Operations Specialist to serve as a court navigator and liaison for all diversion programming. This role facilitates the referral process, assesses participant suitability, and provides compliance updates to court stakeholders. The Specialist will also support broader BJI operations through data collection, audits, and quality assurance.

Responsibilities

Serve as a liaison across court parts to assess eligibility for diversion programming.
Communicate regularly with judges, prosecutors, defense attorneys, clerks, and other court staff regarding participant eligibility, program placement, and case status.
Partner with defense attorneys and Assistant District Attorneys to identify individuals appropriate for diversion, facilitate the referral process, and support placement into Alternatives to Incarceration programs.
Execute crisis intervention protocols to ensure participant safety and facilitate connection to appropriate services.
Establish and maintain relationships with on-site and community-based social service providers to support participant referrals and engagement.
Collaborate with criminal justice, city government, and community partners to support coordinated service delivery.
Conduct routine audits of BJI programs to ensure data accuracy and completeness, identify discrepancies, and resolve issues.
Track and monitor participant progress, ensuring accurate documentation of mandates, services, and outcomes.
Provide timely written and verbal case updates to the court and stakeholders, including compliance, non-compliance, and rearrest reporting.
Prepare daily and weekly compliance memorandums detailing participant mandates, upcoming court dates, and case outcomes.
Coordinate with court staff and internal teams to ensure accurate communication of participant compliance, eligibility, and case status.
Maintain accurate participant records in electronic databases, including data entry, mandate tracking, and court outcome documentation.
Support participants engaged in multiple BJI programs, including coordination across Alternatives to Incarceration (ATI) and other initiatives.
Assist in the development, implementation, and refinement of program protocols, initiatives, and interventions.
Support staff training initiatives, including onboarding and reinforcement of compliance and reporting standards.
Partner with the Center for Justice Innovation’s Data Analytics & Applied Research team to strengthen quality assurance and data integrity.
Review and analyze internal trends to inform program evaluation and continuous improvement efforts.
Collaborate with Supervised Release and other program staff on cross-program coordination and operations.
Participate in all required staff meetings, trainings, and project events.
Support the piloting of new diversion initiatives.
Perform additional duties and special projects as assigned.

Requirements

Bachelor’s degree and a minimum of one year in a related area, preferably as a criminal justice practitioner or 3-4 years' experience in the criminal justice field as an equivalency.
Proficient in Microsoft Suite, Google Suites, and Outlook.
Able to use Zoom, Microsoft Teams, and Slack.
Professional demeanor and ability to communicate appropriately with judges and other court personnel.
Highly organized, exceptional attention to detail, excellent communication skills, and strong writing ability.
Capacity to be detail-oriented within a fast-paced, dynamic environment.
Ability to work with people from diverse backgrounds in a culturally competent manner.
Knowledge of courthouse operations and legal proceedings/terminology is preferred.
Bilingual (English-Spanish) preferred, not required.
Must be legally authorized to work in the United States at the time of application and throughout employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process.

Skills

Microsoft Suite
Google Suites
Outlook
Zoom
Microsoft Teams
Slack
Crisis Intervention
Data Collection
Data Entry
Auditing
Quality Assurance
Communication
Writing
Attention to Detail
Organization

Location

Brooklyn, NY

Work Type

Full-time
In person
Evenings and nights as needed

Experience Level

1+ year in a related area or 3-4 years in criminal justice

Education Level

Bachelor's degree

Salary/Compensations

$53,500 - $68,800

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace and Ginger through healthcare plans
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through operating programs, conducting original research, and providing expert assistance and policy guidance.
We bring innovative, practical, and lasting solutions to justice systems nationwide.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.