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About the Role

The HomeBase Homelessness Prevention Programs provide services to those at risk of entering a shelter due to rental arrears, overcrowding, or substandard housing, and to those with a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals, and workshops.

Responsibilities

• Perform reception and secretarial duties, serving as backup to the Administrative Assistant.
• Provide professional telephone and office reception, screening calls and walk-ins for basic client information.
• Transfer telephone calls, take messages, and greet clients and guests, directing them appropriately.
• Manage office appointments for clients, groups, and agency meetings, including setup and cleanup.
• Handle and distribute building deliveries such as mail, supplies, and donations.
• Perform clerical duties including correspondence, typing, copying, filing, and faxing.
• Create and edit agency forms.
• Enter data into the program database.
• Maintain a professional appearance of the reception office and waiting room.

Requirements

• Ability to handle multiple tasks simultaneously, including typing, phone, and clerical duties.
• Flexibility and discretion are required.
• Ability to work flexible hours, including weekends and evenings, as needed.
• Must be able to lift up to 25 pounds.
• Frequent standing, sitting, talking, reading, writing, and hearing are necessary.

Skills

• Bilingual Spanish/English preferred.

Location

• Brooklyn
• Queens

Work Type

• Full-time

Experience Level

• Business experience including office clerical, data entry and basic accounting required.

Education Level

• High School Diploma or GED.

Benefits

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

About the Company

• For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens.
• Offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
• Visit www.ccbq.org for more information.

Equal Opportunity

• EOE/AA.