Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact. For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
Responsibilities
- Assisting passengers at check-in counters, gates, and arrival areas
- Verifying travel documents and complying with airline and TSA protocols
- Making clear announcements and providing directions
- Supporting boarding, baggage assistance, and special service needs
- Collaborating with airline teams and fellow agents to ensure smooth operations
- Delivering excellent customer service under pressure in a dynamic terminal setting
- Start with one international airline and have the opportunity to train on others over time
Requirements
- Fluent English communication skills
- Strong verbal and written communication; active listening skills
- Computer literacy and fast, accurate data entry
- Calmness and solution-focus under pressure
- Physical stamina to stand for extended periods and move throughout the terminal
- Authorized to work in the U.S.
- Able to pass a background check and drug screening
- Must be available to work at least 4 to 5 days per week, including weekends and holidays
- Shifts may include early mornings, afternoons, evenings, or nights
Skills
- Bilingual ability preferred in Tagalog
- Bilingual ability preferred in Mandarin
- Bilingual ability preferred in Cantonese
- Bilingual ability preferred in Vietnamese
- Bilingual ability preferred in Thai
- Bilingual ability preferred in Indonesian
- Bilingual ability preferred in Hindi
- Bilingual ability preferred in Gujarati
- Bilingual ability preferred in Japanese
Location
- San Francisco International Airport (SFO)
Work Type
- Part-time
- Full-time
Salary/Compensations
- $23.40 per hour
Benefits
- Fully Paid Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off
- Uniform Provided
- Paid Training
- Parking Discount or Clipper Card
- Referral Bonus
- Cell Phone Plan Reimbursement
About the Company
- For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country.
- We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.