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About the Role

West Monroe is seeking a Senior Manager to join their Office of the CFO Advisory team within the Operations Excellence practice. This role focuses on finance transformation, connecting process architecture, service delivery design, organizational structure, and automation into an integrated operating model for the Office of the CFO. The Senior Manager will lead finance transformation engagements, advise CFOs and Controllers, and develop executable roadmaps with measurable outcomes. They will also contribute to shaping West Monroe's finance operating model and automation offerings, developing talent, and expanding client relationships.

Responsibilities

Lead end-to-end finance operating model engagements, including assessment, architecture, design, strategy, planning, and value realization.
Design operating models across various finance delivery channels, defining decision rights, service levels, governance, and economics.
Apply a disciplined sequence of fixing process breakdowns, standardizing work, and then automating activities.
Develop activity-based FTE baselines, cost-to-serve models, spans and layers analyses, role architectures, and post-automation capacity glidepaths.
Lead shared services and GBS stand-ups, migrations, and transformations.
Advise clients on BPO provider selection, commercial evaluation, contracting, and governance.
Use process taxonomies, process mining outputs, performance benchmarks, and operational data to identify root causes and translate findings into recommendations.
Lead finance operating model work in transaction environments, including carve-outs, TSA scoping and exit sequencing, Day 1 minimum viable finance, and standalone cost modeling.
Own engagement delivery across scope, budget, profitability, staffing, risk, quality, and client satisfaction.
Apply AI, automation, analytics, and data tools to accelerate analysis and improve delivery outcomes.
Build and expand executive relationships with CFOs, Controllers, transformation leaders, and private equity operating partners.
Identify and shape follow-on opportunities across finance transformation, automation, shared services, and other related areas.
Lead or support proposals, statements of work, solution design, pricing, and executive presentations.
Contribute market-facing thought leadership on finance operating models, AI-enabled service delivery, cost optimization, and the future of finance work.
Develop and maintain methodologies, fieldwork tools, interview guides, benchmark interpretation resources, business case models, and reusable client assets.
Lead, coach, and mentor Managers, Senior Consultants, and Consultants.
Serve as a Career Advisor and actively participate in performance management, recruiting, interviewing, onboarding, and capability development.
Collaborate across various practice areas to deliver integrated solutions.

Requirements

Bachelor's degree in finance, accounting, business, economics, industrial engineering, or a related discipline, or equivalent experience.
10+ years of progressive experience in finance transformation, operating model design, shared services, GBS, or related advisory work, with substantial client-facing consulting experience.
Demonstrated leadership of at least two shared services or GBS stand-ups, migrations, or major transformations.
Deep functional experience in at least three finance domains such as Record-to-Report, Order-to-Cash, Procure-to-Pay, FP&A, Treasury, Tax, or Financial Reporting.
Experience advising mid-market and private equity-backed organizations.
Strong capability in service delivery model design and costing, activity-based capacity modeling, spans and layers, role architecture, and workforce transition planning.
Working knowledge of APQC or comparable process taxonomies, process mining concepts, and finance benchmarks.
Experience with finance automation and AI solution design, including organizational, control, data, and adoption implications.
Experience with BPO provider markets, selection processes, transition planning, and governance.
Proven success leading complex engagements and executive client relationships.
Demonstrated contribution to business development through relationship expansion, opportunity shaping, proposals, and project origination.
Exceptional written and verbal communication skills.
Experience using AI tools in day-to-day work to improve productivity and insight generation.
Ability to work permanently in the United States without sponsorship.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to travel up to 50 percent based on client and engagement needs.

Skills

Finance Transformation
Operating Model Design
Shared Services
GBS
Process Architecture
Service Delivery Strategy
Automation
AI
Analytics
Data Tools
BPO Provider Selection
Process Mining
Performance Benchmarks
Cost Modeling
Business Development
Client Relationship Management
Proposal Development
Thought Leadership
Team Leadership
Coaching
Mentoring

Location

Seattle
Washington, D.C.
Los Angeles
New York City
San Francisco

Work Type

Onsite
Hybrid

Experience Level

Senior Manager
10+ years of experience

Education Level

Bachelor's degree in finance, accounting, business, economics, industrial engineering, or a related discipline, or equivalent experience.
CPA, CMA, MBA, or another relevant advanced degree or professional credential (Preferred)

Salary/Compensations

Seattle or Washington, D.C.: $194,100—$228,400 USD
Los Angeles: $203,400—$239,300 USD
New York City or San Francisco: $21,600—$250,100 USD
A location not listed above: $184,900—$217,500 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for clients and delivering real-world solutions.
They focus on the combination of business and technology, applying technology to solve challenges and relying on data to adapt and solve new challenges.
West Monroe emphasizes co-creation, collaboration, and turning vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
They believe in treating each employee and applicant for employment fairly and with dignity.
Employment decisions are based on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.