About the Role
Levittown Ford, part of the VIP Automotive Group, is hiring an experienced and customer-focused Parts Counterperson / Automotive Parts Specialist to join our fast-paced parts department. This is a great opportunity for candidates with automotive parts experience, dealership knowledge, or strong customer service skills looking for a long-term career with growth potential.
Responsibilities
- Assist customers and technicians with automotive parts sales and inquiries
- Accurately identify and specify parts and accessories
- Process parts orders, returns, warranties, and core charges
- Maintain accurate records of all transactions
- Answer phones promptly and assist customers professionally
- Follow up on orders to ensure timely delivery
- Cross-sell parts, accessories, and product lines
- Maintain a clean, organized, and efficient parts department
- Support inventory management and stocking
- Work closely with service and sales departments
Requirements
- Previous automotive parts experience or dealership experience preferred
- Strong customer service and communication skills
- Knowledge of automotive systems and parts lookup processes
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational skills
- Comfortable using dealership software (CDK or similar a plus)
- Reliable team player with a professional attitude
Skills
- Automotive parts sales
- Customer service
- Communication
- Parts identification
- Order processing
- Warranty processing
- Inventory management
- Dealership software usage
Location
- Levittown, NY
Work Type
- Full-Time
Experience Level
- Experienced preferred
Salary/Compensations
- $50,000 – $80,000+
Benefits
- Medical & Dental Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Employee Discounts (vehicles, parts & service)
- Life & Disability Insurance
- Employee Recognition Programs
- Ongoing Training & Career Advancement
About the Company
- Levittown Ford is part of the VIP Automotive Group, a high-performing Ford dealership on Long Island.
- VIP Automotive Group invests in employees through training, advancement opportunities, and a team-first culture.
