Automotive Parts Counterperson/Parts Specialist at Westbury Jeep Chrysler Dodge Inc | Hicksville, NY, US | Rezi

Automotive Parts Counterperson/Parts Specialist at Westbury Jeep Chrysler Dodge Inc

Automotive Parts Counterperson/Parts Specialist

Westbury Jeep Chrysler Dodge Inc · Hicksville, NY, US

1 weeks ago

Automotive Parts Counterperson/Parts Specialist

Westbury Jeep Chrysler Dodge Inc · Hicksville, NY, US

10 days ago
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About the Role

Levittown Ford, part of the VIP Automotive Group, is hiring an experienced and customer-focused Parts Counterperson / Automotive Parts Specialist to join our fast-paced parts department. This is a great opportunity for candidates with automotive parts experience, dealership knowledge, or strong customer service skills looking for a long-term career with growth potential.

Responsibilities

  • Assist customers and technicians with automotive parts sales and inquiries
  • Accurately identify and specify parts and accessories
  • Process parts orders, returns, warranties, and core charges
  • Maintain accurate records of all transactions
  • Answer phones promptly and assist customers professionally
  • Follow up on orders to ensure timely delivery
  • Cross-sell parts, accessories, and product lines
  • Maintain a clean, organized, and efficient parts department
  • Support inventory management and stocking
  • Work closely with service and sales departments

Requirements

  • Previous automotive parts experience or dealership experience preferred
  • Strong customer service and communication skills
  • Knowledge of automotive systems and parts lookup processes
  • Ability to multitask in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Comfortable using dealership software (CDK or similar a plus)
  • Reliable team player with a professional attitude

Skills

  • Automotive parts sales
  • Customer service
  • Communication
  • Parts identification
  • Order processing
  • Warranty processing
  • Inventory management
  • Dealership software usage

Location

  • Levittown, NY

Work Type

  • Full-Time

Experience Level

  • Experienced preferred

Salary/Compensations

  • $50,000 – $80,000+

Benefits

  • Medical & Dental Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Employee Discounts (vehicles, parts & service)
  • Life & Disability Insurance
  • Employee Recognition Programs
  • Ongoing Training & Career Advancement

About the Company

  • Levittown Ford is part of the VIP Automotive Group, a high-performing Ford dealership on Long Island.
  • VIP Automotive Group invests in employees through training, advancement opportunities, and a team-first culture.