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About the Role

As the Senior Partner Account Director, AWS, you will define and drive Braze's global strategy for one of its most critical technology partnerships. You will own the Braze–AWS Strategic Collaboration Agreement (SCA), shaping the joint partnership vision, identifying growth opportunities within the AWS ecosystem, and aligning executive stakeholders. This role requires close collaboration with Sales, Product, Marketing, and Engineering teams at Braze and within AWS to translate strategy into measurable outcomes. It is suited for someone who understands the AWS ecosystem deeply, is fluent in the customer engagement platform landscape, and can execute strategic initiatives at a global scale.

Responsibilities

Identify market pain points, ecosystem shifts, and structural growth opportunities within the AWS ecosystem to develop a clear global strategy for the Braze–AWS partnership.
Lead the execution of the Braze–AWS Strategic Collaboration Agreement, including steering committees, QBRs, and executive sponsorship cadences.
Set the forward plan for the partnership across integration priorities, co-sell targets, Marketplace revenue, and joint AI initiatives.
Lead senior executive meetings with AWS and Braze leadership to establish shared objectives, long-term commitments, and governance structures.
Independently set the strategic direction for the AWS partnership and leverage cross-functional teams at Braze for execution.
Collaborate with Braze and AWS product and engineering leadership to influence roadmap direction, integration development, and joint solution design.
Define measurable goals for partner-sourced pipeline, revenue influence, Marketplace transactions, and ecosystem expansion.
Work with Braze Sales leadership and regional PAMs to embed the AWS partnership into active deal cycles, operationalizing co-sell mechanics, Marketplace private offers, and EDP burn-down positioning.
Act as a strategic ambassador for the Braze–AWS partnership externally and internally, including at industry events.
Represent Braze as AWS's preferred customer engagement platform partner.

Requirements

8+ years of experience within the SaaS/technology ecosystem
3+ years of that with Partnerships experience
Experience working at or with AWS on strategic projects
Experience managing a Strategic Collaboration Agreement (SCA) or comparable multi-year commercial commitment, including milestone delivery and joint investment frameworks
Experience taking strategic projects from ideation through to execution
An established network within the AWS community
Deep familiarity with AWS — its GTM organization, partner programs, and how enterprise customers buy and expand on AWS
Strong understanding of the customer engagement platform landscape and how cloud infrastructure intersects with marketing technology
Experience driving AWS Marketplace as a commercial channel
Understanding of AWS co-sell mechanics and how to operationalize them at scale
Familiarity with AWS's AI/ML and data stack and where it intersects with customer engagement
Experience building joint GTM with AWS industry verticals and regional field teams
Track record of securing executive alignment across partner and internal stakeholders, including C-suite engagement and governance model design
Experience working with product and engineering teams to align on integration priorities and advance a technically grounded partnership roadmap
Able to operate independently in a strategic, first-in-kind capacity and embed partnership priorities into broader company-wide GTM motions
Comfort operating across AWS's scale and internal complexity — navigating multiple orgs to get decisions made

Skills

Customer engagement platform landscape
AWS ecosystem
SaaS/technology
Partnerships
Strategic Collaboration Agreement (SCA) management
Project ideation and execution
AWS GTM organization
AWS partner programs
AWS Marketplace
AWS co-sell mechanics
AWS AI/ML and data stack
Joint GTM building
Executive alignment
Product and engineering collaboration
Company-wide GTM motions

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo
Hybrid

Work Type

Hybrid

Experience Level

Senior
8+ years of experience within the SaaS/technology ecosystem
3+ years of that with Partnerships experience

Salary/Compensations

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $168,000 and $264,000/year, with an expected On Target Earnings (OTE) between $224,000 and $352,000/year (including bonus or commission).
In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.