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About the Role

The Fragrance Specialist will focus on creating a memorable shopping experience for customers by fostering client loyalty, brand awareness, and expanding brand presence with a customer-centric attitude and concierge-like service.

Responsibilities

• Demonstrate selling, incentive, and product knowledge strategies.
• Cover sales floor at all times.
• Maintain awareness of all sale promotions.
• Replenish sales floor as needed.
• Execute store maintenance checklist, including service desk.
• Uphold the highest standards of integrity and ethical behavior.
• Effectively adjust to different customer personalities.
• Operate computerized register system and use common tools.
• Demonstrate a strong achievement drive to meet and exceed sales goals.
• Strengthen and develop relationships with existing customers.
• Demonstrate flexibility when faced with changing priorities and work environments.
• Consistently meet deadlines and deliverables.
• Exhibit a confident and proactive approach in all tasks.

Requirements

• Previous retail experience or relevant customer service experience.
• Proven track record in achieving sales results.
• Willingness to work non-traditional business hours including nights, weekends & holidays.
• Excellent verbal, written communication skills and problem-solving abilities.
• Great team-building, project management, and organizational skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work collaboratively with a wide range of personalities and be a team player.
• Ability to work with a diverse client base.
• Exceptional attention to detail.
• Ability to swiftly absorb new information, processes, and technologies.
• Applicants must be authorized to work for any employer in the U.S.
• Unable to sponsor or take over sponsorship of an employment Visa.

Skills

• Selling strategies
• Incentive strategies
• Product knowledge
• Customer service
• Sales goal achievement
• Verbal communication
• Written communication
• Problem-solving
• Team-building
• Project management
• Organizational skills
• Multi-tasking
• Collaboration
• Attention to detail
• Information absorption
• Proficiency in Point of Sales (POS) systems
• Proficiency in Microsoft Outlook/email

Location

• On-site

Work Type

• Part-time
• Hourly

About the Company

• Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more.

Equal Opportunity

• Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.