About the Role
Liberty Moving & Storage is seeking a full-time Move Coordinator to guide customers through every stage of their move, answer questions, coordinate important details, and help make their relocation as smooth and stress-free as possible.
Responsibilities
- Manage daily business activities and van line/car carrier service orders using MoverSuite and BlueZone.
- Maintain accurate relocation data in systems, ensuring compliance through documentation and work activities.
- Communicate with internal counselors, household goods networks, and non-network providers to ensure successful relocations.
- Deliver amazing customer service and maintain a positive, collaborative work environment.
- Review household goods operations and analyze reports to measure performance.
- Recommend improvements to management or clients.
- Assist with the implementation of new relocation processes, vendors, or services.
- Provide timely communication to stakeholders.
- Maintain a creative, adaptable approach to problem-solving.
- Take advantage of growth opportunities to advance with the company.
Requirements
- Proven ability to multitask, prioritize responsibilities, and meet deadlines in a dynamic, fast-paced environment.
- Proficiency with Microsoft 365 applications and similar software.
- Effective verbal and written communication skills.
- High levels of accuracy and attention to detail.
- Customer service-focused mindset.
- Excellent collaboration, interpersonal, and teamwork skills.
- Experience in domestic or international household goods transportation is a bonus.
Skills
- MoverSuite
- BlueZone
- Microsoft 365
Location
- Commack, NY
Work Type
- Full-time
Experience Level
- 3+ years of experience may be eligible for a higher rate
Education Level
- College degree or equivalent work experience
Salary/Compensations
- $20.00 - $24.00/hour
Benefits
- Health coverage with 100% HRA reimbursement for employees' out-of-pocket expenses
- Dental, vision, and Aflac coverage after 30 days of full-time employment
- 401(k) with up to 4% employer match after 1 year of full-time employment
- Generous paid time off (PTO)
- Annual holiday party and company picnic
- Daily fresh fruit and gourmet coffee/tea available
- Bagel Fridays
About the Company
- The leading moving company for United Van Lines, with a rich history of making great moves since 1939.
- Mission to deliver the highest quality professional moving services to each valued customer.
- Third generation of family ownership with over 350 employees, 100 pristine trucks, and a 150,000-square-foot state-of-the-art warehouse facility.
- Committed to excellence, growth, and positively impacting the industry.
