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About the Role

This role involves designing and developing backend services, APIs, integrations, and event-driven solutions to support digital commerce and order-management workflows. The position emphasizes building reliable and maintainable software, integrating with various platforms, and taking ownership of DevOps practices.

Responsibilities

• Design and develop backend services, APIs, integrations, and event-driven solutions.
• Build reliable and maintainable software using appropriate design patterns, testing practices, security controls, and coding standards.
• Integrate services with platforms such as Shopify, IBM Order Management System, subscription and billing systems, fulfillment services, and other internal or external partners.
• Participate in technical design reviews and make practical recommendations related to scalability, performance, security, resiliency, and maintainability.
• Troubleshoot application, integration, and production issues; identify root causes; and implement sustainable corrective actions.
• Take strong ownership of DevOps practices for assigned services, including CI/CD pipelines, automated testing, deployment automation, release readiness, rollback strategies, and environment configuration.
• Build and maintain production operational capabilities, including logs, metrics, traces, dashboards, alerts, health checks, runbooks, and service-level indicators.
• Deploy, configure, and troubleshoot containerized workloads using Azure and Kubernetes.
• Participate in on-call or production-support activities as required and continuously improve incident response, reliability, and recovery practices.
• Collaborate with DevOps and SRE partners on cloud architecture, infrastructure automation, monitoring, security, scalability, and operational improvements.
• Apply strong AI skills and AI-assisted development practices to improve productivity, code quality, test coverage, documentation, automation, and troubleshooting.
• Evaluate and responsibly use tools such as GitHub Copilot and AI-driven engineering or observability capabilities.
• Provide technical guidance and mentorship to less-experienced engineers.
• Participate in hiring activities, including resume reviews, technical questionnaires, and interviews.
• Communicate technical status, risks, dependencies, and decisions clearly to project and business stakeholders.
• Contribute to engineering standards, reusable components, documentation, and continuous improvement.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent work experience.
• Five or more years of professional software engineering experience, or equivalent demonstrated experience.
• Strong hands-on experience developing backend applications, microservices, APIs, and integrations.
• Proficiency in at least one backend programming language such as Java, Python, Node.js, or a comparable language.
• Strong experience designing and consuming REST and GraphQL APIs, including API security, versioning, documentation, and performance considerations.
• Experience with data modeling, asynchronous processing, event-driven architectures, and service-to-service integrations.
• Experience with relational or NoSQL databases and a practical understanding of data persistence, performance, consistency, and resiliency.
• Experience writing automated unit, integration, contract, and end-to-end tests.
• Strong experience with Git-based development, pull requests, code reviews, CI/CD pipelines, deployment automation, and release management.
• Strong hands-on experience with Microsoft Azure services and cloud-native application development.
• Strong experience with Docker and Kubernetes, including deploying, configuring, scaling, monitoring, and troubleshooting workloads.
• Experience with infrastructure as code, configuration management, environment promotion, secrets management, and automated operational processes.
• Experience with observability tools such as Datadog or comparable platforms, including logs, metrics, traces, dashboards, alerts, and incident troubleshooting.
• Strong experience using AI coding assistants, AI-based automation, or AI-enabled developer productivity tools, with an understanding of responsible and secure AI adoption.
• Ability to read logs, interpret metrics, investigate incidents, and troubleshoot issues in development and production environments.
• Strong communication, collaboration, problem-solving, and ownership skills.
• GM does not provide immigration-related sponsorship for this role.
• Do not apply for this role if you will need GM immigration sponsorship now or in the future.
• This position may be eligible for relocation benefits.

Skills

• Backend services
• APIs
• Integrations
• Event-driven solutions
• Digital commerce
• Order management
• Software design patterns
• Testing practices
• Security controls
• Coding standards
• Shopify
• IBM Order Management System
• Subscription and billing systems
• Fulfillment services
• Scalability
• Performance
• Resiliency
• Maintainability
• DevOps
• CI/CD pipelines
• Automated testing
• Deployment automation
• Release management
• Rollback strategies
• Environment configuration
• Production operational capabilities
• Logs
• Metrics
• Traces
• Dashboards
• Alerts
• Health checks
• Runbooks
• Service-level indicators
• Azure
• Kubernetes
• Containerized workloads
• On-call support
• Incident response
• Reliability
• Recovery practices
• Cloud architecture
• Infrastructure automation
• Monitoring
• AI skills
• AI-assisted development
• GitHub Copilot
• AI-driven engineering
• AI-enabled developer productivity tools
• Technical guidance
• Mentorship
• Code reviews
• Pairing
• Knowledge sharing
• Hiring activities
• Resume reviews
• Technical questionnaires
• Interviews
• Technical status communication
• Risk communication
• Dependency communication
• Decision communication
• Engineering standards
• Reusable components
• Documentation
• Continuous improvement
• Java
• Python
• Node.js
• REST APIs
• GraphQL APIs
• API security
• API versioning
• API documentation
• API performance
• Data modeling
• Asynchronous processing
• Relational databases
• NoSQL databases
• Data persistence
• Automated unit tests
• Automated integration tests
• Automated contract tests
• Automated end-to-end tests
• Git
• Pull requests
• Cloud-native application development
• Docker
• Infrastructure as code
• Configuration management
• Environment promotion
• Secrets management
• Automated operational processes
• Observability tools
• Datadog
• Incident troubleshooting
• Collaboration
• Problem-solving
• Ownership
• eCommerce
• Order management systems
• Fulfillment systems
• Subscription systems
• Billing systems
• Customer entitlement
• Kafka
• Azure Event Hubs
• Event-streaming technologies
• Drools
• Business rules engine
• Spring Boot
• Azure cloud services
• Azure-native application patterns
• Terraform
• Cloud tools
• Infrastructure tools
• Secure software development
• Application vulnerabilities
• Subscription commerce
• Vehicle services
• Digital activation
• Customer-facing transactional systems

Location

• Austin, TX
• Warren, MI

Work Type

• Hybrid
• Full-time

Experience Level

• Five or more years of professional software engineering experience

Education Level

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent work experience

Benefits

• Relocation benefits

About the Company

• Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
• We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture.
• Every day, we want every employee to feel they belong to one General Motors team.
• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Equal Opportunity

• General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.
• We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
• All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
• We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities.
• Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment.
• To learn more, visit How we Hire.
• General Motors offers opportunities to all job seekers including individuals with disabilities.
• If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580.
• In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.