About the Role
This role involves supporting Canteen's mission of bringing break time to everyone by enhancing workplace experiences through food, service, and technology. You will play a key part in client retention, operational compliance, and driving sales growth within assigned accounts.
Responsibilities
- Conduct site visits and ensure client retention.
- Support branches with grand opening events.
- Ensure compliance with local and national account standards, including reviewing corporate compliance reporting.
- Develop and implement action plans to improve sales and control waste.
- Create and track account-level incremental sales plans with local management to increase profitability.
- Coordinate efforts to enhance customer retention and point-of-sale experience.
- Develop retail pricing strategies and promote repeat sales and new products to increase revenue.
- Enforce compliance with merchandising standards.
- Assess location performance through audit reports.
- Perform Route Driver duties as needed, including delivering products and servicing vending equipment.
Requirements
- A Bachelor’s degree is preferred; a two-year college degree or equivalent combination of education and experience is acceptable.
- 3 years of driving experience required.
- Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and a good driving record.
- Preferred 1-2 years of experience in a customer service position, or a minimum of 1 year of related experience.
- Route management, retail, and merchandising experience is preferred.
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
- Food & beverage experience.
- Excellent communication skills required.
- Must be able to travel to client sites.
- Must be passionate about providing world-class service to clients and customers.
- Must be able to lift 50 lbs. on a consistent basis.
- Qualified candidates must be able to perform essential functions with or without reasonable accommodation.
- Certain positions may require Florida Level 2 background screening.
Skills
- Customer service
- Route management
- Retail
- Merchandising
- Communication skills
- Material handling equipment operation
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- 1-2 years customer service experience preferred
- Minimum 1 year related experience
- 3 years driving experience required
Education Level
- Bachelor's degree preferred
- Two-year college degree or equivalent experience acceptable
Salary/Compensations
- $50,000 to $65,000
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
- Medical (Full-time)
- Dental (Full-time)
- Vision (Full-time)
- Life Insurance/AD (Full-time)
- Disability Insurance (Full-time)
- Commuter Benefits (Full-time)
- Employee Assistance Program (Full-time)
- Flexible Spending Accounts (FSAs) (Full-time)
- Paid and/or unpaid time off benefits in accordance with applicable laws
About the Company
- Canteen brings break time to everyone by combining food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.
- Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
- Compass Group is an equal opportunity employer committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Compass Group is a leader in the foodservice industry.
- Canteen maintains a drug-free workplace.
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
