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About the Role

As a Residential Aide, you will ensure the safety of clients and the security of the facility. You will work directly with clients to ensure they attend required meetings and collaborate with the Social Services Team to address client issues and maintain consistent communication.

Responsibilities

• Conducting Intake/Orientation for new clients, including explaining processes, rules, and regulations, copying and filing IDs, and assigning beds.
• Conducting and documenting patrols to ensure client compliance with site rules and regulations for health and safety.
• Managing processes for inventorying and securing possessions of clients who are away from the site for hospitalization, incarceration, or other reasons.
• Conducting bed and meal counts and assisting House Managers with locker searches.
• Using the DHS CARES system to track vacancies, check clients in and out, and print rosters.
• Ensuring clients receive timely notices of meetings and appointments from the Social Services Team, escorting clients to meetings and appointments when necessary.
• Documenting incidents and other noteworthy events that occur during your shift.

Requirements

• High School Diploma or equivalent OR equivalent experience and skills.
• FDNY F-02 Fireguard Certificate required (30-day allowance to obtain).
• Work experience in residential facilities.
• Experience and capacity to work with people experiencing homelessness or other disadvantaged people.
• Strong relationship and customer service skills.
• Computer literacy with Microsoft applications.
• Ability to provide night and weekend coverage as needed.

Skills

• Bi-lingual (English/Spanish) preferred.

Location

• 2 Sawgrass Drive, Bellport, NY 11713

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state, and local laws.

Benefits

• Health insurance (including Medical, Dental, and Vision) and Life Insurance provided by the Union
• Generous Paid Time Off!
• 2 weeks of annual vacation accrue from Day 1.
• 3 weeks of yearly vacation starting at the beginning of the 2nd full year.
• 12 paid holidays, 3 paid personal days, 7 paid sick days (with unused sick days carrying forward)
• 401 (k) plan with company contributions
• Tuition Reimbursement
• Educational Achievement Award for employees completing educational & certification milestones.
• Flexible Spending Account for health care and dependent care expenses
• Short-term and long-term disability
• Employee Referral Bonus

About the Company

• At HELP USA, we work to ensure that everyone has a place to call home.
• We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
• With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
• We hope that you will consider joining our team in the fight against homelessness.

Equal Opportunity

• EOE. A Drug-Free Workplace.