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About the Role

We’re looking to fill an opening for a Systems Access Administrator to join our Information Technology team. Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external partners and Aviso employees. The Systems Access Administrator will provide prompt and efficient service to our partners and internal staff.

Responsibilities

Provision, modify, and revoke user access across enterprise systems, applications, and platforms based on approved requests
Administer user access provisioning, de-provisioning, and role-based access controls (RBAC) across systems and applications
Maintain and enforce access management policies, standards, and procedures
Support periodic user access reviews and attestations (privileged and non-privileged access)
Monitor and audit access logs and user activity to ensure compliance with internal and external regulations
Maintain audit-ready documentation and evidence for access requests and approvals
Collaborate with IT, HR, and business units to ensure timely and accurate access changes
Manage escalations for high-priority or high-profile access requests
Meet defined SLAs and operational KPIs for access fulfillment
Troubleshoot access-related issues and provide support to end-users
Contribute to continuous improvement of IAM processes, workflows, and documentation
Assist in the implementation of automation and self-service capabilities for access requests
Document processes and maintain access control documentation
Stay current with industry trends and best practices in identity and access management (IAM)

Requirements

3+ years of experience in system access administration, IAM, or IT operations
Experience supporting access management in a regulated or enterprise environment
Strong understanding of RBAC, least privilege, and segregation of duties principles
Familiarity with Active Directory / Azure AD / LDAP (user and group management)
Experience with IAM tools (e.g., SailPoint, Saviynt, CyberArk, Okta, Entra ID)
Familiarity with compliance frameworks (e.g., SOX, GDPR, HIPAA)
Experience supporting high-profile or business-critical applications
Ability to work independently and collaboratively in a fast-paced environment
Experience with Broadridge/Dataphile required
Experience of supporting key client accounts
Strong organizational and time management skills
Strong attention to detail, problem solving and analytical skills
Ability to work both independently and in a team
Strong commitment to customer service
Fluency (written and spoken) in English is required
Bilingual skills in French are an asset
Knowledge of ITIL processes and ServiceNow is preferred
IAM certifications are an asset

Skills

System access administration
IAM
IT operations
RBAC
Least privilege
Segregation of duties
Active Directory
Azure AD
LDAP
SailPoint
Saviynt
CyberArk
Okta
Entra ID
SOX
GDPR
HIPAA
Broadridge/Dataphile
ITIL
ServiceNow

Location

Toronto
Vancouver
Montreal
Winnipeg

Work Type

Full-time

Experience Level

3+ years of experience

Education Level

Bachelor’s degree or Diploma in computer science, Information Security, or related field (or equivalent experience)

Salary/Compensations

$55,000 - $65,000 CAD annually

Benefits

Competitive compensation package
Excellent health, dental and insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up options
Matching contributions to our retirement program
Continuous improvement of staff through learning & development
Education assistance program
Regular social events

About the Company

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees.
We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem.
Our clients include our partners, advisors, and investors.
We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers.
Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry.
Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors.
Our asset manager, NEI Investments, specializes in investing responsibly.
Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach.
Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms.
We have offices in Toronto, Vancouver, Montreal, and Winnipeg.
Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins.
We’re proud to power businesses that empower investors.
A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development.
If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Equal Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.