Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
This is a hands-on leadership role overseeing both Front of House and Back of House operations in a casino's Food & Beverage team. You will be responsible for coaching your team, solving problems, connecting with guests, and ensuring high standards are met.
Responsibilities
- Lead, train, schedule, coach, and develop Food & Beverage associates
- Oversee Front of House and Back of House operations during your assigned shift
- Monitor staffing levels and respond to call-ins and scheduling challenges
- Maintain inventory and par levels while minimizing waste and excess
- Be a visible presence on the floor during peak periods
- Build genuine guest relationships and resolve concerns quickly and professionally
- Ensure food quality, service, sanitation, and safety standards are consistently met
- Support hiring, performance evaluations, discipline, promotions, and other supervisory responsibilities
- Ensure compliance with all applicable Company Policies, Procedures, and Gaming Regulations
- Step into any role necessary to keep the operation running at its best
Requirements
- Proven restaurant or Food & Beverage supervisory experience
- Strong people-management and team-building skills
- Kitchen supervisory experience and a passion for operational excellence
- Experience with training, scheduling, coaching, performance management, and associate relations
- Knowledge of inventory management, ordering, and par levels
- A strong understanding of food safety, sanitation, and health & safety standards
- Ability to confidently handle guest concerns and turn challenges into positive experiences
- Knowledge of New York State alcohol regulations and Commercial Gaming Regulations
- A hands-on leadership style—you’re not afraid to jump in and work alongside your team when business gets busy
- Excellent communication, organization, and problem-solving skills
- Must be able to meet the physical requirements of the position, including standing and walking for extended periods and lifting/moving items as required
Skills
- People management
- Team building
- Operational excellence
- Training
- Scheduling
- Coaching
- Performance management
- Associate relations
- Inventory management
- Ordering
- Par levels
- Food safety
- Sanitation
- Health & safety standards
- Guest relations
- Problem-solving
- Communication
- Organization
Location
- Casino property
Work Type
- Full-time
Experience Level
- Minimum 2 years of restaurant/Food & Beverage experience with supervisory experience
Education Level
- High School Diploma or GED required
- Two- or four-year degree in Hospitality Management or a related field preferred
Benefits
- Employee daycare — open 7 days a week, 7 AM–11 PM, at great rates; subsidy may also be available
- Generous 401(k) — 100% vested from day one
- Medical, Dental, Vision & Life Insurance available for full-time employees
- Paid Time Off, Sick Time & Holiday Pay
- Tuition Reimbursement for eligible employees
- Employee discounts on hotels, restaurants, spa services, and more
About the Company
- We offer more than just a job—we offer opportunities to grow, build a career, and be part of an exciting hospitality environment.