Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Quality Improvement Coordinator supports quality improvement activities related to incident management and audit functions, including corrective actions, monitoring, and improvement plans to enhance agency compliance. This role collaborates closely with Operations for notification and monitoring to improve agency compliance.

Responsibilities

• Coordinates timely incident management and plans of corrective actions processes.
• Monitors incident management follow-up and communicates with Operations to ensure timely processing.
• Prepares, distributes, and submits IRC meeting minutes to IRMA and CEO within established regulatory timeframes.
• Provides tracking and updates to operations leadership related to documentation/follow up necessary for incident completion/closure and audit corrective actions.
• Assists with coordination of required incident regulatory requirements including preparation of Incident management subject letters and Reports on Actions Taken (OPWDD 148).
• Responds and processes record requests in accordance with Mental Hygiene Law, HIPAA, and Jonathan’s Law.
• Assists incident investigators as needed (e.g., responding to OPWDD requests, transcription of interviews).
• Reviews new notable events and upgrades as appropriate.
• Reviews and closes notable events once completed by the operations team.
• Performs all other duties relevant to the position as assigned by supervisor.

Requirements

• Must be at least 18 years of age.
• Adheres to all CDS Life Transitions, Inc. policies and procedures.
• Adheres to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
• Attends mandatory education and training modules as scheduled; obtains and maintains all required certifications/training by State regulations and CDS policy.
• Has reliable transportation.
• Acts as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress.

Skills

• Knowledge of OPWDD regulations
• Excellent reading, written, and verbal communicative skills.
• Strong computer skills, including Microsoft Office products (Word & Excel) and Electronic Health Record.
• Excellent time management
• Critical thinking skills
• Ability to work independently and with groups
• Ability to motivate others.

Education Level

• Associate’s degree in Human Services, Business, or related field, preferred.

About the Company

• CDS Life Transitions is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. COMPANY NAME will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1606.

Equal Opportunity

• CDS Life Transitions is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. COMPANY NAME will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1606.