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About the Role
Decagon is seeking a dynamic and results-driven Director, Enterprise Sales to join our founding sales leadership team, reporting directly into our VP of Sales. You will be instrumental in scaling our sales operations, driving revenue growth, and ensuring the team’s success.
Responsibilities
- Hire, train, and develop top enterprise AEs while fostering a high-performance culture.
- Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking.
- Identify and capitalize on new market opportunities, driving Decagon’s continued expansion in the market.
- Have experience in territory planning and developing effective sales playbooks.
- Have expertise in sales enablement tools and CRM platforms (e.g., Salesforce, HubSpot, etc.) to drive team efficiency and effectiveness.
- Proven ability to drive the sales process from plan to close on large deals.
Requirements
- Have 4+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment with a track record of exceeding target.
- Trained in MEDDPICC sales methodology or similar value selling framework.
- Have experience in a rapidly growing startup or tech environment where adaptability and flexibility are essential for success.
Location
- New York
Work Type
- In-office
- Fully in person
Experience Level
- 4+ years of experience managing and leading sales teams
Salary/Compensations
- OTE $336,000 - $420,000k + Offers Equity
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy
About the Company
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
- We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.