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About the Role

The RECAP Billing and Collections Coordinator will assist the Practice Group Leader with team budgeting and rate sheets, playing a key role in financial analysis and reporting for the firm.

Responsibilities

• Analyze financial data.
• Prepare Excel reports as requested by Management.
• Prepare various reports (CST, etc.).
• Maintain projects for accounting functions.
• Ebill assigned client bills as required by client driven outside counsel guidelines and/or engagement letters.
• Research and answer questions pertaining to assigned client accounts and/or practice group assignments.
• Handle and process a high volume of complex bills.
• Review and verify accuracy of billing and supporting documentation.
• Own the full scope of electronic billing for assigned clients, from finalized invoice to successful payment approval, processing appeals as needed on short paid invoices.
• Prepare ad hoc reports for attorneys.
• Collaborate with Ebilling Solutions Specialist on client assignments moving from paper billing to electronic billing.
• Manage accounts of a highly specialized, advanced, or sensitive nature.
• Build rapport with billing attorneys and client contacts to establish and maintain solid client relationships.
• Maintain a regular and predictable work schedule and full attention to and engagement in work activities.
• Undertake special projects and duties as assigned.

Requirements

• Strong analytical and problem-solving skills with the ability to interpret financial and billing data.
• Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting).
• High level of attention to detail and accuracy, particularly in reviewing complex billing information.
• Knowledge of electronic billing systems and outside counsel billing guidelines (e.g., eBilling platforms).
• Ability to manage a high volume of work with competing priorities and tight deadlines.
• Strong written and verbal communication skills to effectively interact with attorneys, clients, and internal stakeholders.
• Excellent organizational and time management skills with the ability to track multiple assignments.
• Ability to work both independently and collaboratively in a team environment.
• Client-service mindset with the ability to build and maintain professional relationships.
• Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.
• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Skills

• Financial analysis
• Excel reporting
• Electronic billing
• Client account management
• Communication
• Organization
• Time management
• Teamwork
• Client relations

Location

• New York City

Work Type

• Full-time

Experience Level

• 2–4 years of experience in billing, accounting, or finance, preferably within a law firm or professional services environment.
• Experience supporting high-volume billing operations and handling complex client accounts.
• Familiarity with electronic billing processes, invoice submission, and appeals for rejected or short-paid invoices.
• Demonstrated experience using Microsoft Office Suite (particularly Excel) in a professional setting.
• Experience with legal billing software or e-billing platforms (e.g., Elite, Aderant, or similar systems).
• Prior experience working with attorneys or practice groups in a law firm environment.
• Understanding of client-specific billing guidelines and compliance requirements.
• Exposure to budgeting or financial reporting for practice groups or departments.

Education Level

• Bachelor’s degree in accounting, Finance, Business Administration, or related field.

Salary/Compensations

• $44.20 - $66.30 per hour

Benefits

• Bonus opportunities
• Comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• Life and AD&D insurance
• Short and long term disability insurance
• Tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• Health advocacy services
• Behavioral health and counseling resources for all family members
• 401(k)
• Profit sharing
• Backup dependent care
• Senior care planning support
• Resources for individuals with development disabilities and their caregivers
• Paid holidays and other paid time off, including paid leave for new parents

About the Company

• A Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
• Holland & Knight is an Equal Opportunity Employer.

Equal Opportunity

• Does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
• Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
• Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.