About the Role
The Supply Chain Manager is responsible for the overall performance of the fleet services function, focusing on servicing, vehicle damage repair, and the in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability.
Responsibilities
- Develops, implements, and communicates operating plans to maximize fleet utilization according to business and company guidelines.
- Directs and controls the maintenance, repair, and/or reconditioning of fleet vehicles.
- Manages all activities related to in-fleeting new and/or used vehicles into the rental fleet.
- Manages all activities related to de-fleeting vehicles for sale, auction, and/or other alternative channels.
- Manages team performance against the business plan by setting, communicating, monitoring, and updating goals for key performance indicators.
- Monitors key performance indicators for service, damage, in-fleet, and deletion, including technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion, and venue quality average grade.
- Forecasts, budgets, and manages key financial drivers such as S&W per day, warranty recovery, cost per estimate, and cost per deletion.
- Coordinates automotive damage appraisals and repairs, including documentation and ordering of parts, tools, and supplies.
- Oversees, manages, and maintains vendor relationships and workload assignments, ensuring established service levels and standards are met.
- Ensures all vendor management policies and procedures are followed.
- Oversees the repair and/or maintenance of all buses at bussing locations.
- Partners with Fleet owners, District/City Managers, and/or External Partners to prioritize workload according to business objectives.
- Manages all areas of the employee lifecycle, including hiring, onboarding, training, recognition, and performance management.
- Supervises, develops, motivates, recognizes, and evaluates the performance of manager and employee staff to enable a high-performing culture.
- Manages all facets of employee relations, including implementing HR policies and practices consistently and fairly.
- Ensures a safe work environment by maintaining adherence to all safety policies and practices.
Requirements
- Minimum of 5 years management experience of employees in a related field (rental car, automotive shop, or service-oriented field).
- Valid driver’s license.
- Ability to work flexible schedules in a fast-paced environment that may include early mornings, nights, or weekends.
- Ability to lift 50 pounds.
- Ability to oversee multiple work areas.
- Organizational and prioritization skills.
- Financial acumen and forecasting skills.
- Talent management and delegation skills.
- Proven written and verbal communication skills.
- Excellent investigation and problem-solving skills.
- Negotiation and vendor management skills.
Skills
- Fleet services management
- Vehicle maintenance and repair
- Fleet utilization optimization
- Profitability maximization
- Operating plan development and implementation
- Performance management
- Key performance indicator (KPI) monitoring
- Financial forecasting and budgeting
- Automotive damage appraisal
- Vendor relationship management
- Employee lifecycle management
- Employee relations
- Safety policy adherence
- Talent management
- Delegation
- Communication
- Problem-solving
- Negotiation
Location
- Syracuse, New York, United States of America
Work Type
- On-site
Experience Level
- 5 years management experience
Education Level
- High School diploma required
- 2-4 year college degree preferred (or equivalent in education, training or experience)
Salary/Compensations
- $65,000 – $75,000 annually
Benefits
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
- Community involvement opportunities
About the Company
- Avis Budget Group is a team of 25,000 driven people performing with purpose, moving the future of transportation forward with innovative, customer-focused solutions.
- Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
- We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Equal Opportunity
- Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
