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About the Role
As a Business Operations (BizOps) hire, you will play a critical role in solving high-impact strategic and operational challenges across the company. You will work directly with the founder’s office and leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of a fast-growing startup by building the BizOps function from the ground up. You will operate at the intersection of strategy, operations, finance, and product — a trusted problem-solver and thought partner to teams across the business.
Responsibilities
- Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. go-to-market, pricing, international expansion, planning).
- Build scalable business processes to support rapid growth — from first principles through implementation.
- Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
- Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
- Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
- Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
- Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.
- Run toward whatever is most pressing. Jump on the urgent, ambiguous, or unowned problems and drive them to resolution, whatever the function.
- Use AI to work faster and go deeper: automate analysis, accelerate research, prototype workflows, and build leverage the rest of the team can reuse.
Requirements
- 3-5+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast-scaling tech company.
- Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
- Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
- Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- A collaborative, low-ego mindset and the ability to influence without authority.
- A genuine curiosity for how things work and a deep desire to make them better.
- AI fluency. You already use AI tools in your daily work and have sharp instincts for where they add leverage: speeding up analysis, research, drafting, and building repeatable workflows.
- A bias to run toward problems. You gravitate to the hardest thing in the room and are happy to work on anything that moves the business, regardless of scope or title.
Skills
- Excel modeling
- Data wrangling
- Looker
- SQL
- Written communication
- Verbal communication
- Organization
- Detail-orientation
- Prioritization
- Collaboration
- Influence
- Curiosity
- AI fluency
- Problem-solving
Location
- US
- Europe
Work Type
- Hybrid
- Occasional travel
Experience Level
- 3-5+ years
Salary/Compensations
- $130,000 - $160,000 annually + equity
Benefits
- Competitive compensation
- Stock options
- Stipends for home office or work setup
- Budget for learning and development
- Free phone and international data plan
About the Company
- Gigs is building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
- The company automates provisioning and removes telecom complexity for businesses.
- Gigs has a team of around 150 people across the US and Europe.
- The company is backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator.
- Gigs is one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify.
- The team is tackling deep technical and regulatory challenges to make connectivity truly seamless.
- The company values in-person collaboration, believing the best ideas, decisions, and relationships are built when teams spend meaningful time together.
- Gigs supports flexibility where it makes sense, with some focused work that can be done remotely.
- The company's offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.