Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The primary function of an Academic Advisor is to build a personalized relationship that fosters a learning-centered advisement experience for the student. The successful advisor focuses on assessing each student’s stage of development and establishing academic, personal, and professional goals with the student. This position is best suited for someone who prefers fast-paced environments, adapts to change, and seeks to actively develop new skills.

Responsibilities

Respond timely, empathetically, and accurately to student inquiries and coach students to develop skills related to academic work such as time management, study skills, technology, test taking, and learning styles.
Develop action plans for related success with a focus on student persistence to graduation.
Work in partnership with assigned groups of associates, financial aid advisors, and instructors to ensure students are coached and guided closely through subsequent semesters to ensure retention outcomes.
Convey the necessary aspects of curriculum, course sequencing, academic status, registration, and the importance of long-term career and academic planning.
Support all key departmental operations including tracking statistics, retention assessment, and proper file documentation to ensure retention initiatives and goals are attained.
Maintain direct and proactive contact with student advisees through calls, emails, and other contacts, ensuring students considered 'at risk' are prioritized.

Requirements

Bachelor’s degree from an accredited institution
Two-three years’ experience in customer service
Internet savvy, proficient with Microsoft Office products
High volume phone contact

Skills

Time management
Study skills
Technology
Test taking
Learning styles
Microsoft Office products

Location

Orchard Park, NY

Work Type

Onsite
Hybrid
Work-from-home

Experience Level

Two-three years

Education Level

Bachelor's degree
Master's degree

Salary/Compensations

$46,000 per year ($22.12 per hour)

Benefits

Eligible for overtime

About the Company

Bryant & Stratton College

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.