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About the Role

Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

Responsibilities

Screen and respond to general phone and email inquiries from program participants, suppliers, staff and external agency representatives.
Assess the urgency of inquiries, and respond in an appropriate manner; such as confirmation emails/calls to program.
Refer calls/email to appropriate individuals when applicable.
Type, from written or dictated information, a variety of material, such as memos, letters, clinical reports, schedules, appointment lists, legal documents, recordings and minutes.
Assist in preparing various types of correspondence including incoming/outgoing mail, memos, letters, reports, schedules, etc.
Coordinate and schedule appointments and events, both virtual and in person. Coordinate virtual meetings including setting up break out rooms, changing hosts, etc.
Compile/input data for statistical reporting.
Maintain and update filing systems, including confidential data and records. Archiving historical camp related documents.
Complete forms and reports as required, using database/ spreadsheet applications.
Open and close files. Update client/agency records.
Maintain office supplies.
Purchasing and planning deliveries of supplies or mail.
Collect and maintain attendance.
Relieve other team assistants as necessary.
Perform other duties and responsibilities as required.

Requirements

A willingness to obtain and pass a Vulnerable Sector Police Record Check.
An understanding of the unique dynamics that exist within First Nations, Inuit, and Métis cultures.
Demonstrated understanding and commitment to integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
Demonstrated understanding of workplace health and safety practices and understanding of an employee’s responsibility under current legislation.

Skills

Excellent knowledge of general office procedures
Organizational skills
Ability to multitask
Initiative
Respect for confidentiality
Excellent computer skills
Ability to work effectively with all levels of staff
Ability to maintain effective communication and working relationships
Strong interpersonal skills
Tact
Sensitivity
Ability to build strong internal relationships

Location

30 College St., Toronto (In-Office)

Work Type

Full-Time Contract
In-Office

Education Level

Post-secondary education in the area of office management, business administration or a related field preferred.
Alternatively, a combination of education and experience will be considered.

Salary/Compensations

$25.62-$26.39 per hour

About the Company

Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

Equal Opportunity

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at hrncfst@nativechild.org.
We are an Equal Opportunity Employer. We encourage applications from all qualified individuals.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
NCFST may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.